Product Technical Resolution Expert

Há 2 dias


Brasil beBeeTechnical Tempo inteiro R$80.000 - R$120.000
Job Title: Senior Product Support Escalation Engineer

This is a highly technical role where you will be the primary point of contact for customers, partners and internal teams regarding complex issues with our product.

The ideal candidate will have hands-on experience supporting software in production environments (Mobile & Web) and strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools. Additionally, they should have excellent problem-solving, analytical, and communication skills.

  • Be the primary technical support contact for customers, partners, and internal teams.
  • Troubleshoot complex technical issues and drive resolutions.
  • Partner with Product, Engineering, and QA to improve product functionality.
  • Provide expert guidance on SDK integration and deployment.
  • Mentor team members with your deep technical expertise.
  • Advocate for customers by bringing feedback into product discussions.


  • Brasil beBeeData Tempo inteiro US$30.000 - US$36.000

    Key Role: Technical Account ManagerWe are seeking an expert in data solutions to serve as a link between our offerings and clients' business needs.Primary Responsibilities:Collaborate with the sales team to comprehend prospect requirements and convey the technical value of our data products.Prepare and deliver customized data samples for prospects, requiring...


  • Brasil beBeeSupport Tempo inteiro US$40.000 - US$50.000

    Technical Support Specialist PositionWe are seeking an expert Technical Support Specialist to provide exceptional technical assistance via calls, chats, and emails. This role is ideal for someone with a passion for the tech industry and a desire to work in a multicultural environment.The successful candidate will be responsible for providing top-notch...


  • Brasil beBeeDispute Tempo inteiro R$39.690 - R$62.870

    Dispute Resolution ExpertWe're seeking an experienced Dispute Resolution Expert to join our team. In this role, you will be responsible for resolving customer disputes and complaints in a fair and timely manner.Your primary goal will be to investigate disputed transactions, gather necessary information and evidence, and prepare detailed responses to...


  • Brasil beBeeProductDevelopment Tempo inteiro R$90.000 - R$120.000

    Job OverviewThis role involves technical problem-solving through analysis and troubleshooting of complex product issues to ensure optimal user experience.Main Responsibilities:Resolving complex product problems via analytical methodsOptimizing system performance for a better user experienceCollaborating with cross-functional teams to develop strategic...


  • Brasil beBeeCustomer Tempo inteiro US$80.000 - US$150.000

    Product Support ExpertWe are seeking a skilled Product Support Expert to join our team. As a key member of our technical support group, you will play a critical role in ensuring customer satisfaction and driving product improvement.Key Responsibilities:Provide exceptional technical support to customers, partners, and internal teams.Troubleshoot complex...


  • Brasil Bebeespecialist Tempo inteiro

    Technical Support Specialist L3 Job OverviewWe are seeking a skilled Technical Support Specialist to join our team.This individual will provide expert-level technical support and collaborate with cross-functional teams to resolve complex product and integration issues.The ideal candidate will possess strong analytical skills, excellent problem-solving...

  • Technical Solutions Expert

    2 semanas atrás


    Brasil beBeeCustomer Tempo inteiro US$90.000 - US$120.000

    At Singular, we are looking for a skilled Senior Product Support Escalation Engineer to join our team.The role requires a passionate problem-solver who thrives in fast-paced environments, embraces challenges, and is committed to delivering exceptional customer experiences. As a technical voice for customers, you will tackle complex issues and shape how our...

  • Technical Product Advocate

    2 semanas atrás


    Brasil beBeeCustomerSupport Tempo inteiro R$90.000 - R$120.000

    About the RoleWe're seeking a seasoned technical professional to join our team as a Senior Product Support Escalation Engineer. This key position requires an individual who can effectively communicate complex technical information, troubleshoot issues, and provide expert guidance on software integration and deployment. Key ResponsibilitiesProvide primary...


  • Brasil beBeeSpecialist Tempo inteiro R$60.000 - R$83.000

    Technical Support Specialist L3 Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. This individual will provide expert-level technical support and collaborate with cross-functional teams to resolve complex product and integration issues.The ideal candidate will possess strong analytical skills, excellent problem-solving...


  • Brasil beBeeSpecialist Tempo inteiro

    Technical Support Specialist L3 Job Overview We are seeking a skilled Technical Support Specialist to join our team. This individual will provide expert-level technical support and collaborate with cross-functional teams to resolve complex product and integration issues. The ideal candidate will possess strong analytical skills, excellent problem-solving...