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Senior Client Support Specialist
2 semanas atrás
This role is ideal for a detail-oriented individual who can work effectively in a team environment to provide high-quality support to clients.
You will be responsible for contributing to the daily workload, communicating with stakeholders, and gathering client configurations to identify solutions that meet client requirements.
Duties and Responsibilities- Investigate issues and make corrective decisions where needed
- Communicate with teams to ensure effective resolution and minimal impact on operations
- Gather client configurations and identify ways to apply changes
- Test software against specifications and amend as necessary
- Contribute to strategic customer needs through ongoing analysis
- Maintain up-to-date documentation and communicate findings within the organization
We help power opportunities for people and businesses worldwide by redefining lending practices, preventing fraud, simplifying healthcare, and gaining deeper insights into various markets using our unique combination of data, analytics, and software.
