Strategic Financial Account Growth Manager

Há 3 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeAccount Tempo inteiro R$80.000 - R$120.000

We are seeking an experienced professional to maintain and expand our presence in the Brazilian financial market.

This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.

The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.

Primary Objectives

  • Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
  • Expand Market Presence: Proactively engage with identified financial institutions in Brazil, with the goal of onboarding new clients over time.

Key Responsibilities

1. Client Relationship Management

  • Serve as the main point of contact for the existing customer in Brazil.
  • Conduct regular calls with the client to facilitate effective communication.
  • Monitor client satisfaction and address concerns proactively to ensure loyalty.

2. New Business Development

  • Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.
  • Develop a strategic approach to introduce our offerings, emphasizing competitive advantages.
  • Nurture relationships with potential clients and manage them through the sales pipeline.

3. Market Insight and Reporting

  • Stay up-to-date on market trends, competitor activities, and regulatory developments in Brazil.
  • Provide regular reports to the global sales team on client activities and new business opportunities.
  • Share insights from the Brazilian market to influence broader company strategy.

Work Arrangement

  • Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
  • Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.

Required Skills and Qualifications

  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.

Potential KPIs

  • Client satisfaction and retention rate
  • Response time to client inquiries
  • New business opportunities generated
  • Revenue growth from the Brazilian market

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