Operational Coordinator

Há 2 dias

Santo André, São Paulo, Brasil beBeeOperational Tempo inteiro R$2.585 - R$4.770

As a key member of our operational team, this role involves the completion of administrative tasks and coordination related to front-line operations. The primary focus is on office-based activities, with some involvement in operational tasks such as data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service.

This position may also involve handling escalated or more complex issues, coordinating team activities or those of agency contract staff, supporting supervisor or manager activities, and supporting the design, review, and implementation of processes and procedures.

Key responsibilities include:

  • Receipt, release, and shipment of cargo;
  • Supporting the definition, review, implementation, and improvement of organizational processes, operational flows, and performance indicators;
  • Issuing reports on loads in the warehouse and en route of vendor drivers, with daily accountability for operational activities;
  • Supporting coordination of operational team activities (Handlers);
  • Monitoring vendor drivers' activities;
  • Handling pending issues and returns;
  • Monitoring indicators and providing reports to management and external customers, including participation in meetings;
  • Performing other duties as assigned.
Required Skills and Qualifications
  • High school diploma or equivalent;
  • Proficiency in English;
  • Valid driver's license with a good driving record;
  • One (1) year of clerical experience;
  • Data entry and office skills;
  • Good interpersonal and communication skills;
  • Clear speaking voice;
  • Accuracy and attention to detail;
  • Proficiency in Microsoft Office, especially Excel;
  • Good planning and organizational skills;
  • Problem-solving skills;
  • Basic knowledge of monitoring, analysis, and customer service;
  • Dynamic and creative approach.
Benefits

FedEx is recognized as a world-class company, consistently ranked among the best places to work and admired brands globally. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Others

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual looking for a challenging and rewarding role, we encourage you to apply.

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