IT Asset Specialist

Há 7 dias

São Paulo, São Paulo, Brasil beBeeAdvocate Tempo inteiro R$53.083 - R$61.794
Job Overview

This role is a unique blend of IT Service Desk and Asset Management expertise. As an onsite IT support specialist, you will provide dedicated support to employees while handling ticket-based issues.

  • Independently resolve some tickets, with others requiring collaboration or escalation to other teams.
  • Assist with asset inventory, receive deliveries, and follow all tracking and lifecycle procedures.
  • Work closely with the new hire onboarding process, setting up devices and accessories.
  • Frequently collaborate with peers and partners within the IT department, focusing on process improvements and efficiencies.

Key Responsibilities:

Resolve Technical Issues
  • Troubleshoot end-user technical issues via phone, chat, email, or onsite at local offices.
  • Accurately log/document all Service Desk issues and work efforts using our service management solution.
  • Identify and research routine technical problems of varying complexity and follow through to resolution.
Asset Management
  • Track and maintain an up-to-date inventory of all IT assets located in Sao Paulo.
  • Follow all IT asset and inventory management processes for hardware.
  • Manage relationships with hardware vendors, coordinate asset deliveries, handle procurement logistics, and communicate updates to end users.
AV Support
  • Configure, deploy, and support Zoom Room technologies and troubleshoot system issues.
  • Provide AV support for company events and presentations.
Team Collaboration
  • Collaborate on corporate-wide initiatives and team projects.
  • Effectively manage and engage with local cross-functional stakeholders to gather requirements, align on priorities, and drive successful operations outcomes.
  • Be a customer advocate by seeking to identify common issues, working within the business to eliminate future occurrences, and proactively educating customers with helpful hints or business-based best practices.
Additional Responsibilities
  • Provide on-call support within the team's rotation.

  • IT Asset Management Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeAsset Tempo inteiro R$72.000 - R$96.000

    About the JobThis role entails overseeing and tracking IT hardware and software assets throughout the organization. Primary responsibilities include maintaining accurate records, facilitating logistics, auditing asset utilization, and ensuring adherence to company policies.The ideal candidate will possess strong analytical skills, attention to detail,...

  • IT Asset Management Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeExpert Tempo inteiro R$42.000 - R$63.000

    IT Asset Management ExpertBraze is seeking a highly skilled IT asset management professional to join our team. This role involves tracking and managing IT hardware and software assets owned by the company.The ideal candidate will have strong analytical skills, attention to detail, and excellent communication skills. They will be responsible for facilitating...

  • IT Asset Recovery Professional

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeAsset Tempo inteiro R$900.000 - R$1.200.000

    IT Asset Recovery SpecialistLenovo is a global technology powerhouse that delivers Smarter Technology for All. As part of our commitment to sustainability, we are seeking an IT Asset Recovery Specialist to join our team.This role will involve working closely with our sales team and customers to design solutions for the responsible disposal of end-of-life IT...

  • IT Asset Tracking Specialist

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeManagement Tempo inteiro R$100.000 - R$115.000

    Job OpportunityAs an IT Asset Management Associate, you will be responsible for managing and tracking IT hardware and software assets. This is a challenging role that requires strong analytical skills, attention to detail, and excellent communication abilities.Key Responsibilities:Manage global logistics for the IT departmentMaintain accurate records of...

  • IT Asset Management Specialist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeAsset Tempo inteiro R$40.000 - R$60.000

    Job Summary:We are seeking a highly skilled IT Asset Management professional to join our team. The ideal candidate will have experience in tracking and managing IT hardware and software assets.Main Responsibilities:Facilitate global logistics for the IT departmentMaintain hardware asset records in our asset tracking system (Oomnitza)Maintain software...

  • IT Asset Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeAsset Tempo inteiro R$60.000 - R$104.000

    Job TitleWe are seeking a detail-oriented IT Asset Management professional to join our team.This role is responsible for tracking and managing IT hardware and software assets owned by the company. The ideal candidate will have excellent data analysis skills, attention to detail, and strong communication and interpersonal skills.The successful candidate will...

  • Cyber Asset Security Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeCybersecurity Tempo inteiro US$80.000 - US$125.000

    About Cybersecurity SpecialistWe envision a secure and compliant digital landscape.Cyber assets play a vital role in today's interconnected world. A cybersecurity specialist is responsible for identifying, protecting, and ensuring the compliance of all managed and unmanaged cyber assets - IT, IoT, IoMT, and OT.

  • Asset Security Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeSecurity Tempo inteiro R$4.302.720 - R$5.328.760

    Job Title: Asset Security SpecialistWe are seeking an experienced and skilled professional to fill the role of Asset Security Specialist. The successful candidate will be responsible for ensuring the security and integrity of assets.Key Responsibilities:Verify and authorize access to sensitive areasImplement measures to prevent unauthorized access and...

  • IT Support Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$120.000 - R$160.000

    IT Support SpecialistThe role of the IT support specialist plays a crucial part in ensuring the continuity of our IT services. Responsibilities span from daily support and management of IT assets to identifying recurring incidents and proposing solutions that optimize processes.Resolve escalated incidents: Act as a focal point for second-level IT support,...

  • IT Asset Manager

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeInventory Tempo inteiro R$68.000 - R$78.000

    Job OverviewWe are a global technology company providing IT support services to industry leaders. Our top priorities include customer satisfaction, superior quality of services, investing in partners and employees, and delivering forward-thinking solutions based on multi-domain architecture.We operate at the forefront of IT asset management, handling...