Digital Customer Experience Expert

About this role">As a Customer Support Manager, you will play a key part in delivering exceptional customer experiences across our support channels. This involves leading a team of Support Engineers and Senior Support Engineers to provide timely and effective solutions to customers' queries and issues.">Responsibilities:">">Manage daily activities and set...

**We help the world run better****Key Areas of Responsibility and Tasks**Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...

**We help the world run better****About the SAP Internship Experience Program**The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.**Three reasons to intern at SAP****1. Culture of collaboration**:meet with mentors, make new friends...

**We help the world run better****COMPANY DESCRIPTION**SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up...

**We help the world run better**- **Please submit your CV in English****The Team**As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers.Because we are at the heart of the SAP strategy, our...

At EverHelp, our customer support team is growing dynamically and rapidly.Key Responsibilities:We handle customer inquiries via email and phone to address cancellations, returns, deliveries, claims, and product requests efficiently.Our representatives process customer orders over the phone, provide purchase guidance, and ensure timely order handling.They...

**SUA MISSÃO**A missão do Head de Customer Experience será estruturar experiências incríveis para todos os clientes da empresa, desenvolver times engajados com o sucesso do cliente e melhoria contínua dos processos de resolução de problemas. Acompanhar as metas da área de Operações por meio de métricas, promovendo a interface com as áreas de...

**What we offer****PURPOSE AND OBJECTIVES**In this role you will be working in the SAP Center of Expertise Latin America (CoE LAC). Focus of this team is to drive innovation and adoption of SAP latest technologies as well as providing expert advisory and support to our SAP Premium Customers. Within a short time, you will gain unique technical expertise in...

UX Design Expert WantedWe're seeking a seasoned UX expert to spearhead our design initiatives. This role requires someone who can challenge conventional thinking and stay curious about innovation.You'll thrive in a dynamic environment, energized by lifelong learning and collaboration with diverse teams in an inclusive and empathic way.Main...

**We help the world run better**Senior Advisor - Specialist - Customer Success Partner (S-CSP). The S-CSP proactively engage with an assigned portfolio of customers to drive mutual success across the Land, Adopt, Consume & Expand (LACE) cycle. The S- CSP helps customers achieve business outcomes by engaging as a trusted advisor to the customer's senior...