
Remote IT Support Professional
Há 3 dias
We are seeking a highly skilled and proactive IT Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing top-notch support to our employees, ensuring a seamless experience from onboarding to daily operations.
Responsibilities:- Resolve complex technical issues and escalate as necessary
- Manage user access and employee lifecycle processes
- Administer SaaS applications and services
- Create and maintain technical documentation
- Perform advanced troubleshooting and scripting
- Bachelor's degree in Information Technology or related field
- Proven proficiency in supporting Windows and macOS environments
- Solid experience in supporting and administering cloud-based SaaS tools
- Practical knowledge of IT inventory processes
- Familiarity with audio and video systems and equipment
- Dental care
- Caju card allowance
- Life insurance
- Child care assistance
- Wellhub (Gympass)
- English course
- Global Equity Program
We believe in a collaborative work environment that fosters development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create innovative ideas.
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