Customer Support Specialist

1 semana atrás


São Paulo, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$28.284 - R$32.826

Customer Support Professional Job Description

About the Role

We are seeking a skilled Customer Support Professional to join our team in São Paulo, Brazil. As a key member of our customer support team, you will be responsible for providing exceptional customer experiences and resolving issues efficiently.

Job Responsibilities

Key responsibilities include:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and concerns in a timely and professional manner
  • Providing product information and guidance to customers
  • Collaborating with internal teams to resolve complex issues
Requirements

To succeed in this role, you will need:

  • Fluency in Portuguese and English
  • Familiarity with banking and financial products
  • Excellent communication and problem-solving skills
  • A high level of adaptability and flexibility
  • The ability to work independently and as part of a team
Benefits

We offer a competitive salary, RSUs, and a range of benefits including:

  • Paid time off
  • Meal and food vouchers
  • Health and dental allowance
  • Life insurance
  • Child care assistance
  • Flexible remote work policy
  • 6-week paid sabbatical after 4 years
  • 18 weeks paid parental leave after 1 year
About Us

We are a company that values diversity and inclusion, and we welcome applications from candidates who share these values.



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