Salesforce Consultant

1 semana atrás


São Paulo, São Paulo, Brasil IBM Tempo inteiro
About the Role

As a Salesforce Consultant at IBM, you will play a key role in helping our clients achieve their business goals by leveraging the power of Salesforce CRM solutions.

Key Responsibilities
  • Innovative Salesforce CRM Solutions: Collaborate with clients and development teams to design and implement creative solutions with Salesforce CRM Applications.
  • Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
  • Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
Required Technical and Professional Expertise
  • Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications;
  • Experience & demonstrate understanding of overall SFDC architecture and platform;
  • Effectively run business user design and user experience sessions;
  • Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams);
  • Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC);
  • Understand client's business pain points and offer solution to address leveraging platform/offerings;
  • Provide experience in designing workflow rules to enforce business processes;
  • Familiar with executing system and user acceptance testing, user adoption, change management and training methods.
Preferred Technical and Professional Expertise
  • Process Builders;
  • Lightning Web Components;
  • Vlocity OmniScript, Vlocity DataRaptor, Vlocity Card;
  • Metodologia (Cascáta e Agil);
  • Salesforce DX, Vlocity DX, Vlocity Integration Procedure;
  • GIT.


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