IT Support Specialist

Há 5 dias

Londrina, Paraná, Brasil beBeeTechnical Tempo inteiro R$70 - R$80

Job seekers with a passion for problem-solving and user support will find this role an exciting opportunity.

Key Responsibilities

Our ideal candidate will be responsible for managing service desk tickets, prioritizing issues, and escalating when necessary.

They will also diagnose and troubleshoot hardware, software, and network problems, guiding users through problem-solving steps or escalating to higher support levels when necessary.

Providing direct support to users, the successful candidate will assist with system issues, access requests, password resets, and other general IT inquiries.

Required Skills and Qualifications
  • Proficiency in MS Office and Teams
  • Experience with ServiceNow
  • Excellent customer service skills
Benefits

The selected candidate will have the opportunity to work in a dynamic environment, collaborating with a team of professionals who share a commitment to excellence.

Desirable candidates will have advanced/fluent Spanish language skills.

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