Empregos atuais relacionados a Technical Support Specialist - São Paulo, São Paulo - ESET

  • Technical Support Specialist

    3 semanas atrás

    São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

    Job Title: Technical Support SpecialistGraded - The American School of São Paulo is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to faculty, staff, students, and parents on the IT services supported by the ICT department.Key...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

    Job SummaryThe Technical Support Specialist will provide exceptional technical support to faculty, staff, students, and parents on the IT services supported by the ICT department. This includes systems, software, access, desktops, laptops, printers, projectors, mobile devices, IP phones, access points, and IoT devices.Key Responsibilities- Provide technical...

  • Technical Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil Wipro Limited Tempo inteiro

    **Job Summary**:We are seeking a skilled Technical Support Specialist to join our team at Wipro Limited. As a key member of our IT support team, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer, printer, and smart device hardware and software.**Key Responsibilities**:Maintaining and analyzing computer, printer, and...

  • Technical Support Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil Kyndryl Tempo inteiro

    At Kyndryl, we are committed to delivering exceptional support services to our clients. We are seeking a skilled Technical Support Specialist to join our team.The ideal candidate will have a strong understanding of Windows, Mac, and Linux operating systems, as well as experience in field service support. They will be responsible for providing technical...

  • Technical Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil ESET Tempo inteiro

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at ESET. As a Technical Support Specialist, you will be responsible for providing post-sales support of ESET products in a technical environment for partners and potential final clients (companies). Your primary goal will be to generate valuable technical content for...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Td Synnex Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Td Synnex. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatTroubleshoot and resolve technical...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil COMARCH Tempo inteiro

    We are seeking a skilled Technical Support Specialist to join our team at COMARCH. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Performing day-to-day operations related to support and maintenance services.Researching, diagnosing, and troubleshooting...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Ntt Data Services Tempo inteiro

    Job SummaryNTT DATA is seeking a skilled Technical Support Specialist to join our team in Sao Paulo, Brazil. As a Technical Support Specialist, you will be responsible for providing technical support to clients, troubleshooting and resolving technical issues, and ensuring customer satisfaction.Key Responsibilities Troubleshoot and resolve technical issues...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job SummaryMotorola Solutions is seeking a skilled Technical Support Specialist to join our Network Operations Center (NOC) team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their networks operate at peak performance. This role requires strong technical skills,...

  • Technical Support Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil Kyndryl Tempo inteiro

    At Kyndryl, we are always looking for talented individuals to join our team as a Technical Support Specialist. As a Technical Support Specialist, you will be responsible for providing guidance to clients on the use of various products, offers, and services. You will also be responsible for handling customer inquiries, resolving issues, and escalating...

  • Technical Support Specialist

    Há 1 mês

    São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Graded - The American School of São Paulo. As a Technical Support Specialist, you will be responsible for providing technical support to faculty, staff, students, and parents on the IT services supported by the ICT department.Key...

  • Technical Support Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Technical Support Role****About the Position**We are seeking a skilled Technical Support Specialist to join our team at Cognizant. As a Technical Support Specialist, you will work closely with our qualified teams to deliver exceptional service and support.**Key Responsibilities**- Strong UNIX environment experience with regular expressions, file...

  • Porsche Technical Support Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil Porsche Brasil Tempo inteiro

    The Technical Support Specialist at Porsche Brasil is responsible for providing remote and on-site support to Porsche Centers, ensuring efficient resolution of complex technical issues.Key responsibilities include maintaining and providing support for aftersales system information, managing special equipment and tools, and performing high-voltage battery...

  • Technical Support Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil Collinson Tempo inteiro

    Purpose of the role:At Collinson, we are seeking a skilled Technical Support Specialist to provide technical and administrative support for our proprietary registration system across the Americas. As a key member of our team, you will be responsible for maintaining a professional representation of the company while delivering exceptional support to our...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job SummaryThe Motorola Solutions Managed Services Network Operations Center (MS-NOC) is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring their networks operate at peak performance.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Collinson Tempo inteiro

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Collinson. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that they have a seamless experience with our business solutions.**Key Responsibilities**Provide technical support to customers...

  • Technical Support Specialist

    Há 1 mês

    São Paulo, São Paulo, Brasil Collinson Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Collinson. As a key member of our support team, you will be responsible for providing technical and administrative support for our proprietary registration system implemented across the Americas.Key ResponsibilitiesProvide timely and effective...

  • Technical Support Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil Collinson Tempo inteiro

    Purpose of the role:At Collinson, we are seeking a skilled Technical Support Specialist to provide technical and administrative support for our proprietary registration system across the Americas. As a key member of our team, you will be responsible for maintaining a professional representation of the company while supporting our lounge partners with...

  • Technical Support Specialist

    4 semanas atrás

    São Paulo, São Paulo, Brasil Kantar Group Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Kantar Group. As a Technical Support Specialist, you will be responsible for providing technical support to customers for our Audience measurement systems.Key ResponsibilitiesAnalyze and reproduce customer issues, troubleshoot, and resolve customer problems through...

  • Technical Support Specialist for Brazil

    Há 6 dias

    São Paulo, São Paulo, Brasil Insider Tempo inteiro

    About the Role:We are seeking a skilled Technical Support Specialist to join our team in Brazil. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients.About Us:We are Insider, a B2B SaaS company that drives growth for our clients around the world. We are passionate about delivering exceptional support to...

Technical Support Specialist

2 meses atrás

São Paulo, São Paulo, Brasil ESET Tempo inteiro
Job Summary

As a Technical Support Trainee at ESET, you will play a crucial role in providing exceptional post-sales support to our clients and partners in a technical environment. Your primary responsibility will be to analyze and resolve post-sale support cases efficiently, ensuring compliance with established Service Level Agreements (SLAs). You will serve as the key point of contact between our technical support teams in Buenos Aires and Brazil, facilitating seamless communication and issue resolution.

Key Responsibilities
  • Analyze and Resolve Post-Sale Support Cases: Utilize your analytical skills to identify and resolve complex technical issues presented through our incident ticket system, ensuring timely and effective resolution.
  • Identify Recurring Support Cases: Collaborate with the regional team to identify recurring support cases and their derivatives, enabling us to develop targeted solutions and improve overall support efficiency.
  • Inform Lab of New Threats: Promptly notify our lab team of any new virus detections and blocked URLs, ensuring our products remain effective in protecting our clients.
  • Deliver Trainings and Webinars: Develop and conduct trainings and webinars to educate our clients and partners on the effective use of ESET products, enhancing their overall experience and satisfaction.
  • Generate Technical Content: Create high-quality technical content, including guides, tutorials, and knowledge base articles, to support our clients and partners in their use of ESET products.
Requirements
  • Education: Bachelor's degree in Information Technology, Information Security, System Analysis, Data Processing, Computer Sciences, or a related field.
  • Experience: Minimum 1 year of experience in technical support, preferably in a similar role.
  • Knowledge and Skills: Proficiency in virtualization, networks, operational systems (Windows), databases, and basic programming languages.
  • Language Proficiency: Intermediate-level English and Spanish.
  • Personal Characteristics: Excellent communication skills and a strong ability to work in a team environment.