Software Support Specialist
Há 5 dias
Job Title: Software Support Specialist
Company Overview: Modular Mining Systems, Inc. is a leading provider of mine management technology and a subsidiary of Komatsu Ltd. Our innovative solutions power mine operations globally, setting us apart in the industry.
Job Summary: We are seeking a highly skilled Software Support Specialist to provide high-quality software support services to our customers.
Key Responsibilities:
- Installation/Configuration: Install and configure software solutions for customers
- Problem Solving: Analyze and resolve customer issues, escalating complex problems to regional or global support teams as needed
- Support & Project Activities: Deliver training to employees and customers, and participate in project activities to ensure successful software implementation
Requirements:
- Education: Bachelor's degree in Information Technology, Computer Science, or Engineering
- Skills: Proficiency in computing and operational systems (Windows, Linux), SQL databases, and proficiency in one programming language (Modular Forms or other)
- Language: English (oral and written) highly desirable
Company Culture: Modular Mining Systems, Inc. is an Equal Opportunity Workplace and an Affirmative Action Employer. We value diversity and inclusion, and are committed to creating a workplace where everyone can thrive.
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