Salesforce Support Specialist
Há 7 dias
About the Role
We are seeking a highly skilled Salesforce Support Specialist to join our team at Quorum. As a key member of our Customer Success Team, you will be responsible for providing exceptional support to our clients, helping them to effectively leverage the Salesforce platform to drive business growth and profitability.
Key Responsibilities
- Provide comprehensive support to clients, including setup, configuration, and training on Salesforce
- Develop and maintain a deep understanding of our KnowWho Salesforce CRM packages and products
- Onboard new clients, guiding them through the setup process and ensuring a seamless transition to our platform
- Identify and address client challenges, providing creative solutions to drive success
- Collaborate with cross-functional teams to ensure client satisfaction and success
About You
We're looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences. As a Salesforce Support Specialist, you will be a key ambassador for Quorum, representing our brand and values to our clients.
Requirements
- Proven experience in Salesforce implementation and support
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Strong analytical and problem-solving skills
- Passion for delivering exceptional customer experiences
What We Offer
As a Salesforce Support Specialist at Quorum, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive compensation package, including a robust benefits program, flexible work arrangements, and opportunities for professional growth and development.
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