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Senior Sales Manager, High-End Client Services

2 meses atrás

São Paulo, São Paulo, Brasil Farfetch Tempo inteiro
About the Role

We are seeking a highly skilled and experienced Regional Sales Manager to join our team at Farfetch. As a key member of our Private Client department, you will be responsible for leading a team of Personal Stylists and driving sales growth in your region.

Key Responsibilities
  • Lead and manage a team of Personal Stylists to deliver exceptional customer service and drive sales growth.
  • Develop and implement sales strategies to achieve revenue targets and expand our Private Client portfolio.
  • Partner with functional leaders and teams to identify new business opportunities and drive growth.
  • Be accountable for translating team and department strategy into operational and tactical plans.
  • Define and manage budgets for your areas, controlling associated costs.
  • Take the lead on projects and initiatives as required.
  • Motivate and develop your team members to drive personal sales, reach and exceed targets.
  • Prioritize, delegate and monitor the Personal Styling Team's daily workload.
  • Analyze, manage and review selling activity and KPIs for your team and region.
  • Act as a true ambassador and role model for the Private Client team, promoting a gold-standard work ethic and team culture.
  • Liaise with the Global Marketing Team to coordinate client engagement activities and events.
  • Complete sales reports as required, communicating potential issues to the VP, Private Client.
Requirements
  • Proven experience in people management and sales leadership.
  • Track record of managing a sales team and driving revenue growth.
  • Ability to analyze data and make informed commercial decisions.
  • Result-oriented and sales-driven, with a proven track record of exceeding sales targets.
  • Commercial awareness and business acumen.
  • Self-motivated, proactive and strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Flexibility and adaptability in a fast-paced environment.
  • English proficiency (speaking, reading and writing).
  • Previous e-commerce experience is a plus.
Nice to Have
  • Experience in luxury fashion sales and the Private Client market.