Role of Customer Advocate

About the RoleWe are seeking a highly skilled and bilingual customer success advocate to manage the end-to-end experience and lifecycle of customers based on our defined service strategy. This role offers the opportunity to collaborate with internal teams to deliver valuable solutions to customers, drive the renewal pipeline, and exceed performance...

Transforming Client ExperiencesWe are seeking a highly skilled professional to provide exceptional support to our clients across various channels. As a Global Customer Advocate, you will be the primary point of contact for clients, ensuring their needs are met with timely and thoughtful solutions.Our ideal candidate possesses excellent communication skills,...

About UsWe're a strategic tech partner in the streaming video entertainment industry, delivering high-quality solutions at reduced costs.We provide expert services to bring our customers the best results.Job Overview:You'll manage the end-to-end experience and lifecycle of customers based on our defined service strategy. Your efforts will drive renewal,...

Customer Experience RepresentativeWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our support staff, you will play a vital role in ensuring a seamless service experience for our customers.Provide timely and effective assistance to customers, addressing inquiries and resolving issues with a focus on...

Job Title: Cybersecurity AdvocateThe Information Security Analyst with a Sales Enablement focus is responsible for driving customer trust efforts by owning security questionnaires, RFPs, and related documentation.Key Responsibilities:

About the RoleWe are seeking a highly skilled Care Partner Advocate to join our team. This is a unique opportunity to make a meaningful impact in the lives of individuals with communication impairments. As a Care Partner Advocate, you will play a critical role in ensuring that care partners have access to the resources and support they need to help their...

Floori is looking for a customer-oriented, empathetic, and driven individual to join our team as a Customer Success Representative. In this crucial role, you'll act as the key point of contact for our customers, fostering strong relationships, understanding customer goals, and enabling them to maximize their return on investment (ROI) from our software.**Who...

About the RoleWe're seeking a seasoned technical professional to join our team as a Senior Product Support Escalation Engineer. This key position requires an individual who can effectively communicate complex technical information, troubleshoot issues, and provide expert guidance on software integration and deployment. Key ResponsibilitiesProvide primary...

Customer Success Manager RoleThis is a strategic role that goes beyond operational support to drive meaningful outcomes and enable renewals by maintaining a deep understanding of the customer's evolving business challenges and objectives.The Customer Success Manager serves as the primary value realization owner throughout the customer lifecycle, ensuring...

Customer Success SpecialistWe are seeking a skilled Customer Success Specialist to join our team in LATAM. As the ideal candidate, you will work closely with our strategic SMB and enterprise customers, acting as their internal advocate to help remove obstacles that may impact their experience and success.The Customer Success Specialist will own the entire...