Technical Expertise Integration Specialist

Há 3 dias


Florianópolis, Santa Catarina, Brasil beBeeTechnical Tempo inteiro US$60.000
Unlock Your Expertise as a Technical Support Engineer

This is an exceptional opportunity to break free from traditional tech support and dive into a world where your skills challenge AI.

As a Technical Support Engineer, you will lead the integration of human expertise and AI to elevate customer support, focusing on complex issues beyond AI's current capabilities.

  • Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI system.
Requirements:
  • At least 3 years of experience in a technical customer support role.
  • Advanced proficiency in generative AI, including use of multiple AI tools, ability to automate workflows, and custom GPTs.
  • Currently based in North or South America.
About the Role:

Our technological innovation is spearheaded by a passion for simple customer-facing designs.

We're known for seeking top talent, innovating new technology, and incubating new businesses.

A place where you can be surrounded with great people, proud of doing great work, and grow your career by leaps and bounds.



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