Technical Support Specialist

Há 4 dias


Florianópolis, Santa Catarina, Brasil beBeeTechnical Tempo inteiro R$103.200 - R$142.896
Job Profile

As a technical support specialist, you will collaborate with leading businesses to leverage data analytics capabilities. Our team is integrated with product and engineering teams through a robust subject matter expert program.

Main Responsibilities
  • Investigate technical issues and identify root causes in Linux and Windows servers
  • Develop solutions to meet technological and business needs
  • Manage critical issues impacting customers' operations
  • Present complex technical information about products to customers
  • Work with R&D and product teams to enhance our product offerings
Desirable Skills
  • Experience with troubleshooting web applications
  • Databases such as MS SQL, MySQL, Oracle etc, basic-level SQL scripting skills
  • ETL and BI tools like Microsoft Power BI, Talend, SSRS, BusinessObjects, Cognos or ability to write and understand complex formulas
  • Languages such as Linux and experience working with logs, monitoring tools like Grafana, New Relic, Kibana
Additional Requirements
  • Effective communication with English-speaking clients
  • Seniority level: Mid-Senior
  • Employment type: Full-time


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