Database Support Specialist

1 semana atrás


Florianópolis, Santa Catarina, Brasil beBeeData Tempo inteiro R$60.000 - R$142.000
Join a forward-thinking organization as a Database Support Specialist, contributing to the success of our clients through expert technical assistance. In this role, you will be part of an innovative team working with cutting-edge technologies to drive business growth and customer satisfaction.
Job Description

We are seeking a skilled Database Support Specialist to join our dynamic team. As a key member of our Technical Solutions group, you will work closely with leading organizations and startups to deliver exceptional data analytics capabilities.

Our team spans the globe, utilizing the SWARM model for tools, processes, and organizational structure. We believe in great customer experience, and happy customers result from having a happy team providing support.

  • • Provide top-notch technical support to customers in a B2B environment
  • • Utilize expertise in MongoDB, Redshift, MySQL, Oracle, and Snowflake databases
  • • Develop and execute SQL queries to optimize database performance
  • • Collaborate with Senior team members to enhance skills and technical expertise within specific areas of the product

As a Database Support Specialist, your responsibilities will include:

  • • Handle customer inquiries and issues with precision and professionalism
  • • Troubleshoot issues through the UI and terminal
  • • Partner with Customer Success Managers and Product teams to recognize trends in customer feedback and translate needs into improved products

Our ideal candidate has:

  • • Proven experience supporting software platforms in a B2B environment
  • • Expertise in reading and writing SQL queries
  • • Knowledge of Mongo Shell Scripting is an advantage
Required Skills and Qualifications

To succeed in this role, you will need:

  • • Strong analytical and problem-solving skills
  • • Excellent communication and interpersonal skills
  • • Ability to work effectively in a fast-paced environment

What we offer:

  • • A collaborative and dynamic work environment
  • • Opportunities for growth and professional development
  • • Recognition and rewards for outstanding performance


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