Technical Support Specialist

1 dia atrás


Florianópolis, Santa Catarina, Brasil beBeeFieldSupport Tempo inteiro R$28.000 - R$38.000
Job Overview

We are seeking a highly skilled professional to join our team as a Field Support Analyst. In this role, you will be responsible for providing top-notch support to users via telephone or email, attending on-call periods, and performing system maintenance tasks.

Your primary objective will be to ensure the smooth operation of our systems by identifying and resolving issues in a timely manner. This involves analyzing complex problems related to IT areas such as Networks, Operating System, or Database, and proposing effective solutions.

To succeed in this position, you will need to possess a bachelor's degree in Computer Science or a related field, with at least 4 years of experience supporting software users. You must also have strong technical skills, including proficiency in SQL, Linux/Unix, Shell Script, Docker, and Docker Compose.

In addition to your technical expertise, you will need to demonstrate excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Required Skills and Qualifications
  • Bachelor's Degree in Computer Science or related field
  • At least 4 years of experience supporting software users
  • Proficiency in SQL, Linux/Unix, Shell Script, Docker, and Docker Compose
  • Excellent communication and problem-solving skills
Benefits
  • Opportunity to work with a dynamic team
  • Chance to develop and expand your technical skills
  • Competitive salary and benefits package

This is an exciting opportunity for someone who is passionate about technology and dedicated to delivering exceptional results. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply.



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