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Sales Team Lead

2 meses atrás

São Paulo, São Paulo, Brasil TTEC Tempo inteiro

About the Role:

We are seeking a highly motivated and experienced Sales Team Lead to join our team at TTEC. As a Sales Team Lead, you will be responsible for leading a team of sales professionals to achieve exceptional customer experience and sales performance.

Key Responsibilities:

  • Lead a sales team through coaching, mentoring, and motivating to achieve sales goals and deliver exceptional customer experiences.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Analyze business goals, customer, and agent data to identify areas of improvement and develop action plans to address them.
  • Collaborate with cross-functional teams to develop and implement sales processes and procedures that drive results.
  • Provide coaching and feedback to sales team members to improve their performance and achieve sales goals.

Requirements:

  • Advanced or fluent English language skills.
  • Bachelor's degree in a related field.
  • Proven leadership and sales experience with a track record of success.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to analyze complex data and develop actionable insights.

About TTEC:

TTEC is a leading customer experience technology and services company that helps businesses build engaged, pleased, and profitable customer experiences. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.