Enterprise Business Growth Specialist

Há 3 dias


São Paulo, São Paulo, Brasil beBeeExecutive Tempo inteiro R$900.000 - R$1.200.000
Executive Client Relationship Manager

We are embarking on an exciting new chapter in Brazil, bringing on visionary leadership to unlock the next wave of growth and drive business expansion.

Ten Group is a global leader in lifestyle and travel services, offering personalized expert service to renowned companies worldwide. Our goal is to achieve maximum customer satisfaction and retention.

Our team works with over 50 global companies, serving millions of customers across 52 countries from 22 select locations in major financial capitals worldwide. We are seeking a dynamic and entrepreneurial Executive Client Relationship Manager to join our team in Brazil.

This pivotal role will combine strategic client management, business development, and go-to-market leadership. The successful candidate will be responsible for optimising and deepening relationships with key clients, identifying and leading new growth opportunities, and shaping market expansion strategies in Brazil.

As a strategic interface between proposition, service, product, and marketing teams, you will ensure that Ten's global offerings are compellingly packaged for the Brazilian market and aligned with client needs.

You will work closely with the local and regional Client Services team to develop client strategy, market intelligence, and Proposition localization, ensuring sustainable growth in Brazil.

  • Growth Leadership:
  • Identify, assess, and lead new business opportunities within existing client accounts.
  • Develop account growth plans and drive cross-selling and upselling initiatives.
  • Client Relationship Management:
  • Serve as the senior point of contact for key client accounts, maintaining high levels of satisfaction and driving account retention.
  • Proactively address client needs and resolve issues to build trust and long-term partnerships.
  • Define what 'success' looks like from a corporate client's perspective and align internal metrics to demonstrate value clearly internally and externally.
  • Collaborate with Client Services and Proposition teams to build a consistent story for client reporting and renewals.
  • Go-to-Market Strategy:
  • Analyse the Brazilian market to define product/market fit and inform our local go-to-market approach.
  • Collaborate with Proposition, Product, and Marketing teams to tailor offerings for the region.
  • Solution Packaging & Pitching:
  • Develop compelling product packages and marketing materials tailored to client needs.
  • Lead client presentations and pitches, articulating our value proposition and securing buy-in.
  • Market Intelligence:
  • Stay abreast of market trends, competitor activities, and client feedback to inform strategy and drive continuous improvement.

Key Requirements:

  • 10+ years of experience in B2B sales, preferably within the advertising or loyalty industry.
  • Strong background in executive-level engagement.
  • Proven track record of managing and growing key client accounts.
  • Experience using data and insights to showcase ROI and business value to clients.
  • Deep understanding of the Brazilian market and business culture.
  • Innovative thinker with a talent for generating fresh ideas that open new opportunities, combined with strong strategic thinking, analytical, and problem-solving skills.
  • Excellent communication, presentation, and negotiation abilities.
  • Fluent in Portuguese and English.


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