Customer Training Development Specialist

1 semana atrás


São Paulo, São Paulo, Brasil beBeeKnowledge Tempo inteiro R$120.000 - R$150.000
Training Program Manager

Your goal is to create and maintain a comprehensive training program that develops a skilled, motivated, and high-performing workforce.

  • Oversight of the entire training process within the Customer Service Department—from onboarding to ongoing development.
  • Crafting onboarding sessions, mentoring, and coaching for new hires, introducing them to company products, systems, standards, and goals.
  • Delivering refresher trainings to address performance gaps and support continuous improvement.
  • Developing engaging educational materials, including presentations, video tutorials, and other training resources.

Key Qualifications:

  • Bachelor's degree in Education, Communication, or HR, or extensive experience in corporate training and development.
  • At least 1 year of experience in a similar role, ideally within a customer service environment.
  • Strong knowledge and hands-on skills in customer service operations, including inquiry handling, problem-solving, and customer satisfaction strategies.

About Us

We are seeking a passionate



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