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Advanced Technical Support Specialist

2 semanas atrás

Blumenau, Santa Catarina, Brasil beBeeTechnical Tempo inteiro R$48.672 - R$96.835
About the Position

This is a captivating opportunity to participate in our Application Support Team as a skilled professional.

As a key contributor, you will be responsible for delivering advanced support and consultancy to clients, regional teams, and global departments.

Key Responsibilities
  • Provide technical expertise and solutions to complex production issues
  • Investigate and resolve system-related problems, identifying root causes and proposing effective solutions
  • Communicate with stakeholders on incident status, progress, and resolution plans
  • Recommend improvements to prevent incidents and enhance customer satisfaction
  • Implement changes into live environments and ensure systems are available and performing optimally
What We Offer

We provide a supportive work environment that fosters growth and development opportunities. You can expect:

  • A competitive salary package
  • Ongoing training and professional development programs
  • A dynamic team-oriented culture with flexible working arrangements
  • A comprehensive benefits package, including health insurance, life insurance, and retirement planning options