Hotel Performance Manager

Há 6 dias

Armação dos Búzios Rio de Janeiro Brazil Selina Tempo inteiro

About the Role

The Commercial Director provides strategic support to Selina's operating hotels in Brazil, driving performance and maximizing the company's global scale and resources. This role requires a strong commercial acumen, with the ability to lead market-level relationships and develop high-performing teams.

Key Responsibilities

  • Develop and execute commercial strategies and marketing plans to drive hotel performance and revenue growth.
  • Lead the planning and development of market-level commercial initiatives, including partnerships and PR.
  • Work closely with the VP of Commercial, Revenue Leads, and General Managers to drive business performance reviews and develop performance-driving country commercial strategies.
  • Build strong relationships with key stakeholders, government entities, and commercial partners to support the performance and brand awareness agenda in the market.
  • Support the distribution agenda in the market, driving rate parity, OTA content scores, and effective communication of functional updates.
  • Ensure hotels have champions assigned for all Selina programs and tools, promoting cross-selling regionally and internationally.
  • Coordinate and share feedback within assigned hotels on market intelligence and competitor sales/promotion efforts.

Requirements

  • Degree in Sales, Hospitality, or Business Administration.
  • English proficiency and local language.
  • Proven track record in performance driving across multiple units and ideally multiple markets, and/or strong commercial, brand, and marketing experience.
  • Technical skills and knowledge.
  • Strong stakeholder management with ability to influence peers and management.
  • Strong team/culture leadership ability and team development and succession planning.
  • Core commercial skills – sales, marketing, PR, channels, and revenue management.
  • Cultural fit.

Business Impact

  • Revenue Generation.
  • Market Expansion.
  • Brand Representation.
  • Strategic Leadership.
  • Competitive Analysis.
  • Cross-Functional Collaboration.

Key Performance Indicators (KPIs)

  • Revenue Targets.
  • Market Share Growth.
  • Customer Acquisition and Retention.
  • Sales Pipeline and Conversion Rates.
  • Strategic Account Development.
  • Market Penetration.
  • Sales Team Performance.
  • Budget Adherence.
  • Strategic Partnership Development.

What We Offer

  • Competitive salary.
  • No dress code.
  • Pet-friendly work environment.
  • Multiple online training opportunities.
  • Cultural events and wellness activities.
  • Huge Selina experience discounts.
  • Have your birthday off.
  • Amazing referral program.
  • Extra country-specific benefits.

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