HR Team Leader

Há 3 dias

São Caetano do Sul, São Paulo, Brasil beBeeLeader Tempo inteiro R$61.948 - R$81.130
Job Overview

This leadership position is responsible for overseeing the daily operations of a high-performing HR Shared Services team. The ideal candidate will have a strong background in people management, continuous improvement, and project management.

The successful candidate will be responsible for:

  • Building and managing a high-performing HR Shared Services team with a focus on improving structure, adapting, and increasing efficiency.

  • Overseeing daily operations, conducting performance appraisals, providing coaching, and implementing development plans and disciplinary actions.

  • Identifying and recommending process improvements to increase operational efficiency, quality, speed, and safety.

  • Organizing teams for performance improvement initiatives and ensuring adherence to project plans.

  • Collaborating with other HR teams, GBS, and external partners to drive continuous process improvements and align service excellence projects.

  • Monitoring team performance, ensuring compliance with SLAs and global policies, and conducting periodic quality checks.

  • Resolving issues efficiently and escalating complex matters as needed.

Requirements

  • Bachelor's degree in Business, Human Resources or related experience.

  • Advanced/Fluent English language skills.

Preferrable Qualifications

  • Experience in People Services or Human Resources for Brazil environment.

  • Spanish language skills.

  • Understanding of the regulatory environment and/or experience in the Shared Services business for Brazil.

Key Skills and Competencies

  • Flexibility and Organizational agility.

  • Strategic thinking, consulting and analytical skills.

  • Interpersonal Savvy / Communication and work collaboratively.

  • Broad understanding of Operational systems and technology.

  • Accountability.

  • Build effective Network within other cross functional leaders and areas.

  • Ability to comfortably interact with unions, employees and leaders at all levels and proven ability to work in a team environment.

  • Dealing with ambiguity.

  • Problem Solving.

  • Accountability: Time / Deadline / Delegate / Multitask.

  • Data Driven.

  • Expertise to present data, findings, and potential actions/solutions to stakeholders.

  • Project management, change management and continuous improvement.

  • Ability to think creatively and strategically.

About Our Vision

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one team.

Equal Employment Opportunities

We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

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