Cybersecurity Customer Success Manager

Há 4 dias


Brasília, Distrito Federal, Brasil adaQuest Tempo inteiro

**Project Overview**

adaQuest is seeking a highly skilled Cybersecurity Customer Success Manager to enhance customer engagement and success within the cybersecurity domain, leveraging Microsoft Technologies.

**Key Responsibilities:**

  • Lead interaction with incoming leads interested in adaQuest's cybersecurity services.
  • Provide detailed consultations and insights into how adaQuest's services can meet their needs.
  • Customer engagement and portfolio management:
    • Reach out to existing customers within the portfolio to re-ignite interest in adaQuest's services.
    • Identify opportunities for upselling and cross-selling within the existing customer base.
    • Maintain strong relationships with customers, ensuring satisfaction and fostering long-term partnerships.
  • Technology focus – cybersecurity:
    • Facilitate regular interaction with Microsoft representatives in the US, Latin America, and Brazil.
    • Collaborate on joint initiatives, promotions, and strategic alignment aligned with Microsoft's offerings.

**Requirements:**

  • Brazilian Portuguese and English is a MUST.
  • Spanish is a Plus.
  • Located anywhere in the Americas (North, Central or South).


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