Regional Development Director

Há 2 dias

Brasil beBeeLeadership Tempo inteiro R$120.000 - R$140.000
Senior Operations Manager - LATAM Region

We are seeking an experienced and results-driven Senior Operations Manager to lead our operations in the LATAM region.

This role focuses on resource management, workforce planning, employee engagement, and strategic growth.

Key Responsibilities:

  1. People & Resource Management: Oversees all local resources to ensure productivity and quality. Tracks and manages the hiring pipeline, ensuring timely recruitment and smooth onboarding. Monitors attrition rates and implements proactive retention strategies. Drives employee satisfaction through engagement programs, career development, and feedback channels.

  2. Stakeholder & Customer Engagement: Builds and maintains strong relationships with key stakeholders and customers working with our resources. Acts as the primary liaison for client needs and service excellence. Represents the company at local and regional events, forums, and customer meetings.

  3. Operational Leadership & Strategic Growth: Leads daily operations, ensuring efficiency and compliance with corporate policies. Collaborates with HR, Finance, and other teams for smooth cross-functional workflows. Monitors performance metrics and provides updates to regional/global leadership. Adapts and executes market-specific strategies aligned with global objectives.

  4. Financial & Market Insight Contribution: Supports budget planning, resource allocation, and cost optimization. Provides market intelligence to guide strategic decisions.

Required Skills & Qualifications:

  • Experience: 8–12 years in senior leadership or country management, preferably in [relevant industry].

  • People Management: Proven success in team leadership, workforce planning, and retention improvement.

  • Stakeholder Engagement: Strong track record in building trusted client and partner relationships.

  • Strategic & Operational Skills: Ability to turn business objectives into actionable operational plans.

  • Communication: Must have fluency in English (written and spoken); Spanish proficiency is an advantage.

  • Technical Skills: Familiarity with CRM systems, business management tools, and performance reporting platforms.

Why Join Us?

A strategic leadership role with direct impact on our LATAM operations, competitive remuneration, work within a global and fast-growing organization, friendly, supportive, positive, and professional team of experts, multicultural and diverse environment, full-time employment, remote work conditions.

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