Technical Support Specialist

Há 5 dias


Rio de Janeiro, Rio de Janeiro, Brasil Wipro Tempo inteiro
Job Summary

We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Wipro. As a key member of our process support team, you will be responsible for providing exceptional technical support to our clients, resolving issues efficiently, and ensuring high-quality service delivery.

Key Responsibilities
  • Provide timely and effective technical support to clients via phone, email, or other communication channels.
  • Resolve client queries and issues in accordance with established SLAs and quality standards.
  • Document all client interactions, including queries, resolutions, and follow-up actions.
  • Collaborate with internal teams to ensure seamless process execution and high-quality service delivery.
  • Stay up-to-date with product features, changes, and updates through regular training and knowledge sharing.
Requirements
  • Strong technical skills and knowledge of process tools and systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and commitment to quality service delivery.
  • Ability to learn and adapt to new processes and technologies.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • A comprehensive benefits program.


  • Rio de Janeiro, Rio de Janeiro, Brasil FiberHome Tempo inteiro

    About the Role:FiberHome is seeking a highly skilled Technical Support Specialist to join our team in Rio de Janeiro, Brazil. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our network management system.Key Responsibilities:Handle network management system failures and customer requests in a...


  • Rio de Janeiro, Rio de Janeiro, Brasil Orange Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Orange. As a key member of our support team, you will be responsible for providing professional second-level technical support to our customers.Key ResponsibilitiesDiagnose and resolve complex technical issues using software diagnostics and network/utility...


  • Rio de Janeiro, Rio de Janeiro, Brasil Orange Tempo inteiro

    Job SummaryOrange is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing professional technical support to customers from Orange Business.Key ResponsibilitiesMonitor and proactively respond to alerts and events detection, avoiding/mitigating services disruptions and...

  • Technical Support Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Company Overview: Talentflix Solutions is a leading provider of IT services to the Oil and Gas industry. We are seeking a highly skilled professional to join our team in Rio de Janeiro.Job Summary: As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients via phone and remote support. Your primary goal will...


  • Rio de Janeiro, Rio de Janeiro, Brasil HP Tempo inteiro

    Job Summary:The Resident Technical Support Specialist will serve as a dedicated primary technical liaison between HP and a key global account. The successful candidate will be based at the customer campus for support of video operations during business hours and/or after hours for critical situations or maintenance activities.Key Responsibilities:Technical...


  • Rio de Janeiro, Rio de Janeiro, Brasil Varsity Tutors Tempo inteiro

    About the Role**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Varsity Tutors. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.Key...


  • Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies. As a Technical Support Specialist, you will be responsible for providing effective technical support to our clients and actively resolving their issues directly or through timely escalation to...

  • Technical Support Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies. As a Technical Support Specialist, you will be responsible for providing effective technical support to our clients and actively resolving their issues directly or through timely escalation to...

  • Technical Support Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Company Overview: Talentflix Solutions is a leading Information Technology company specializing in serving the Oil and Gas market. We are seeking a professional to work in a dynamic environment who possesses technical skills and fluent English, along with commitment and responsibility.Responsibilities:Provide phone support to users and assist with technical...


  • Rio de Janeiro, Rio de Janeiro, Brasil Talentflix Tempo inteiro

    Job Title: Bilingual Support AnalystAbout the Role:Talentflix is seeking a highly skilled Bilingual Support Analyst to join our team in Rio de Janeiro. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients, ensuring their issues are resolved efficiently and effectively.Responsibilities:Provide...


  • Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Company Overview: Talentflix Solutions is a leading Information Technology company specializing in serving the Oil and Gas market. We are seeking a professional to work in a dynamic environment who possesses technical skills and fluent English, along with commitment and responsibility.Key Responsibilities:Provide phone support to users and assist with...


  • Rio de Janeiro, Rio de Janeiro, Brasil Talentflix Tempo inteiro

    Job Title: Bilingual Support AnalystAbout the Role:Talentflix is seeking a highly skilled Bilingual Support Analyst to join our team in Rio de Janeiro. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients, ensuring their issues are resolved efficiently and effectively.Responsibilities:Provide...

  • Onsite Technical Specialist

    1 semana atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Hemmersbach Gmbh & Co. Kg Tempo inteiro

    Job Summary:Hemmersbach Gmbh & Co. Kg is seeking an experienced Onsite Technical Specialist to provide technical support to our clients at their location. As an Onsite Technical Specialist, you will troubleshoot and resolve hardware and software issues, configure and maintain IT infrastructure, and provide exceptional customer service.Key...


  • Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Company Overview: Talentflix Solutions is a leading Information Technology company specializing in serving the Oil and Gas market. We are seeking a professional to work in a dynamic environment who possesses technical skills and fluent English, along with commitment and responsibility.Responsibilities:Provide phone support to users and assist with technical...


  • Rio de Janeiro, Rio de Janeiro, Brasil ZTE do Brasil Tempo inteiro

    About the RoleWe are seeking an experienced Microwave technical support engineer to join our team at ZTE do Brasil.Main ResponsibilitiesCommissioning and installation of microwave equipmentProviding technical support and troubleshooting for microwave-related issuesCollaborating with cross-functional teams to ensure smooth operation of microwave...


  • Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Job Title: Bilingual Support AnalystCompany Overview: Infraops is an Information Technology company specializing in serving the Oil and Gas market.We are currently seeking a professional to work in Rio de Janeiro who possesses technical skills and fluent English, along with commitment and responsibility.Key Responsibilities:Phone support to...


  • Rio de Janeiro, Rio de Janeiro, Brasil TALENTFLIX SOLUCOES LTDA Tempo inteiro

    Job Title: Bilingual Support AnalystCompany Overview:Infraops is an Information Technology company specializing in serving the Oil and Gas market.We are seeking a professional to work in Rio de Janeiro who possesses technical skills and fluent English, along with commitment and responsibility.Key Responsibilities:Phone support to usersQualification and...

  • Technical Support Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil World Business Lenders, Llc Tempo inteiro

    About World Business Lenders, LLC:World Business Lenders, LLC is a leading provider of short-term commercial loans to small and medium-sized businesses across the United States. As a Contract/Consultant, you will play a critical role in supporting our clients in a remote environment.Key Responsibilities:Provide exceptional technical support to clients via...

  • IT Support Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Hemmersbach Tempo inteiro

    About the RoleHemmersbach is seeking an experienced Onsite IT Support Specialist to join our team. As an Onsite IT Support Specialist, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.Key ResponsibilitiesProvide...


  • Rio de Janeiro, Rio de Janeiro, Brasil HAIMER Tempo inteiro

    About the Role:We are seeking a highly skilled Technical Sales Specialist to join our team in Brazil. As a Technical Sales Specialist, you will be responsible for selling our complex, advice-intensive products and services to qualified high-end clients in the Paraná Region, Santa Catarina, and Rio de Janeiro.Key Responsibilities:Answer technical sales calls...