
Last Mile Channel Manager
1 semana atrás
Last Mile Channel Lead
Job SummaryAs a channel lead, you will oversee carrier management specialists and Amazon Logistics carriers' performance. You'll manage capacity planning with internal and external stakeholders.
Main Responsibilities- Select, train, and manage specialists who represent carriers.
- Achieve accurate data collection from various sources to support informed decision-making.
- Forecast implications based on current trends, identifying areas for necessary actions.
- Ensure timely communication of operational issues to stakeholders.
- Serve as a liaison between teams, respecting objectives, limits, conformance, and information security.
- Investigate root causes of operational problems.
- Maintain operational metrics and track progress.
- Be flexible in scheduling, including weekends and holidays.
- Bachelor's degree or equivalent qualification.
- Flexible work schedule, including evenings, nights, and/or holidays.
- Experience in employee management and performance evaluation.
- Prior experience in last mile transportation and account management.
- Advanced MS Office skills, particularly Excel.
- Fluent English, both written and spoken.
- Knowledge of performance metrics, process improvement techniques, or lean principles.
- Bachelor's degree in Engineering, Business Administration, Economics, Logistics, or similar field.
- SQL or programming language skills.
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