
Global Maritime Operations Specialist
Há 2 dias
We are seeking a skilled Port Coordinator to join our team. The ideal candidate will have experience in ship agency operations and be fluent in English.
The successful candidate will be responsible for coordinating port calls, providing exceptional customer service, and ensuring smooth execution of services. They will work closely with internal teams, suppliers, and customers to achieve this goal.
- Coordinate with suppliers to ensure seamless execution of port calls.
- Respond to and follow up on customer inquiries promptly.
- Assign and monitor service execution for all port appointments.
- Ensure Proforma Disbursement Accounts (DAs) are sent on time.
- Manage advance funding to local agents, ensuring timely remittance at least 3 days before vessel arrival.
- Verify pre-funding approvals and escalate deviations for appropriate authorization.
- Oversee vessel monitoring and service coordination, including change requests, while ensuring compliance with Ships Agency Standard Operating Procedures.
- Select and book suppliers and sub-agents, ensuring compliance with Supplier Governance Standards.
- Track and record expenses related to port calls.
- Monitor global port calls and collaborate with Operations to meet customer expectations.
- Experience in the maritime industry, preferably in ship agency operations.
- Fluent in English (written and spoken).
- Organized, detail-oriented, and able to prioritize tasks effectively.
- Proficient in Microsoft Office and operational systems.
- Strong communicator with excellent problem-solving skills.
- An opportunity to gain experience in a dynamic work environment.
- Exposure to international operations and high-profile clients.
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