Commercial Market Leader

The role of Market Director Commercial is a key position in driving revenue and gross margin growth for the business. The successful candidate will be responsible for executing global and regional strategies to deliver maximum impact within the local market.

Key responsibilities include overall business delivery, profitable performance, new business development, client thought leadership, retention, and growth. The Market Director will represent all available offerings in their market, evolving and growing the business by bringing in new capabilities as the market opportunity allows.

• Strategic Planning:
• Identify growth opportunities in the region to expand the company's footprint.
• Review, recommend, formalize, and execute the market strategy.
• Continuously monitor the competitive landscape and adapt strategies accordingly.
• Market Propositions and Launches:
• Identify trends and consumer needs for the market supporting the development of group strategies, products, and propositions.
• Capture market-specific client and prospect requirements to share with relevant stakeholders across the business.
• Work closely with cross-functional teams to translate requirements into tailored propositions.
• Support the successful launch of new offerings onto the market.
• Strategic Partnerships:
• Identify and execute new strategic partnerships to enhance market penetration and expand the company's reach.
• Build strong, mutually beneficial relationships with key partners and stakeholders to drive business development opportunities.
• Cultivate senior strategic relationships with key decision makers and influencers in key verticals and industry bodies/associations.
• Business Development:
• Support market-level Business Development targets and goals for group propositions and services.
• Support and contribute to regional/global pitches and other business development initiatives as required.
• Account and Client Management:
• Deliver and grow key client business in line with local, regional, and global strategies.
• Accountable to lead market account teams to drive account relationship development and strategies.
• Support account teams to execute account-level strategies across multiple sectors including credit cards, banks, airlines, and airports.
• Work with regional and global resources, establishing and adopting best practice account management and business administration for all aspects of business in the market.
• Team Leadership:
• Responsible for aligning with global programs and projects, ensuring successful implementation of appropriate company initiatives and tactics.
• Work alongside P&C on recruitment, development, retention, and performance of talent required to support business plans and delivery.
• Serve as a coach and mentor to local staff, focusing on individual and team effectiveness.
• Accountable for internal communication, ensuring key messages and communication are cascaded effectively to staff.

• A minimum of 10 years of experience in working as a Managing Director, Country Lead, or Senior leader in a similar-sized global company with a track record of delivering success.
• In-depth understanding and insights into the consumer and commercial environment in the local market.
• An ability to represent and champion the group proposition with authority, passion, and conviction, garnering high levels of respect within the industry.
• Solid people development and relationship management experience.
• Experience in working in highly matrixed organizations.
• Fluency in English, articulate and able to convincingly present complex ideas and concepts in verbal and written form.
• Able to assess the market to gauge business opportunities, nurture current client partnerships, build loyalty, and explore additional business prospects.
• Aptitude and enthusiasm for pitched and consultancy/solutions-based business development with demonstrable experience in landing major clients and projects.
• A dynamic and inspiring senior leader with proven success at managing delivery, performance, and profitability on major projects.