Reception Supervisor

4 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

About The Hoxton Shepherd's Bush

The Hoxton Shepherd's Bush is a vibrant hotel located in the heart of Shepherd's Bush, offering 237 playfully designed bedrooms and an all-day restaurant serving Thai American comfort food. Our hotel features a large open lobby with vintage seating and cosy corners, as well as a central wraparound bar and terrace.

Key Responsibilities

  • Lead the front desk team to provide exceptional guest service
  • Manage guest complaints and resolve issues efficiently
  • Ensure seamless check-in and check-out processes
  • Collaborate with the hospitality team to maintain a welcoming atmosphere

Requirements

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Experience in the hospitality industry

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