Field Support Specialist

Há 3 dias


Manaus, Amazonas, Brasil Tata Consultancy Services Tempo inteiro
About the Role

We are seeking a highly skilled Field Support Specialist to join our team at Tata Consultancy Services. As a Field Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their computer systems and hardware are running smoothly.

Key Responsibilities
  • Provide on-site technical support to clients, including troubleshooting and resolving hardware and software issues.
  • Install and configure computer applications, ensuring that they meet the specific needs of our clients.
  • Design and implement computer systems to meet the particular needs of our clients.
  • Act as the first point of contact for clients concerning their computer systems and hardware issues.
  • Ensure proper logging and documentation of all issues, including the procedure utilized to resolve the issue, dates and times, and the individuals involved in the case.
Requirements
  • Advanced English language skills.
  • Laptop/Desktop Windows knowledge, Networking (L2 level).
  • Good understanding of MS Office and Teams.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.



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