Benefits Administration Services Specialist

1 semana atrás


São Paulo, São Paulo, Brasil Conduent Tempo inteiro
About the Role

Conduent is seeking a skilled Benefits Administration Services Analyst to join our team. As a key member of our organization, you will be responsible for delivering exceptional benefits administration services to our clients.

Key Responsibilities
  • Benefits Process Execution: Execute established benefits processes and seek guidance from senior analysts as needed.
  • Participant Issue Resolution: Triage, research, and respond to participant issues, including eligibility, calculation errors, and service delivery.
  • System Issue Resolution: Triage and research system issues to confirm adherence to requirements.
  • Benefit Report Review: Review benefit reports and take necessary actions.
  • Peer Review: Perform peer review on work completed by other peers.
  • Additional Duties: Perform other duties as assigned and comply with all policies and standards.
Requirements
  • Education: College or university degree required or equivalent work experience that provides exposure to fundamental theories and concepts.
  • Skills: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities, contributes to and manages projects, uses deductive reasoning to solve problems and make recommendations, interfaces with and influences key stakeholders, and leverages previous knowledge and expertise to achieve results.
About Conduent

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.



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