Program Specialist
1 dia atrás
**About the Role**
As Central Field Ops Program Specialist, you will support the Project Manager with operational projects of the LatAm Field Ops portfolio, from data analysis to project implementation and rollout.
**The right person for this job should**: love to get into the root cause of problems and figure out how to bring improvements and build balance for Field Ops. Be creative, bold, identify data trends, suggest improvements, and help in the creation of efficient processes. Demonstrate excellent analytical skills, be a data driven person, and have good abilities with data extraction, interpretation, and consolidation. Demonstrates to have the ability to clearly communicate and present information.
**What you'll do**
- Map and improve existing operational processes through data analysis, footprint, process shadowing, etc. Support pilots and roll-outs, report improvements, work on process standardization.
- Generate insights, identify root causes and propose solutions to improve the operations and ultimately the customer experience journey.
- Collect data and have strong analytical skills to conduct robust analyses and support the implementation of processes/tools that contribute to improving the operations.Support the team in the design and implementation of SOPs/playbooks across the operations, according to the projects and needs of the operations, aiming to improve efficiency, quality, and standardization.
**What You'll Need**
- Strong data analytics knowledge: Experience with Python, visualization tools, or programming languages
- Fundamental math and reasoning skills
- Attention to detail; accuracy is a must
- Critical Thinking and Business Acumen Knowledge
- Excellent problem-solving, critical thinking, time management skills. An outstanding problem solver who is solution-oriented and has a genuine interest in helping.
- Strong Project Management skills (plan and execute projects with multiple work streams and dependencies) and the ability to manage tasks involving multiple businesses to meet aggressive deadlines.
- Ability to work independently. Manage critical deadlines. Be multitasking. Deliver under pressure. Superior organizational skills and impeccable follow-through on tasks, strong eye for detail.
- Exceptional stakeholder management skills: Confident presenting feedback and findings to Senior stakeholders, able to handle arguments and negotiations.
- Exceptional, written and verbal communication skills in English (Conversational/Written) **Minimum Score: B2.**
**Preferred Qualifications**
- Bachelor's Degree or equivalent professional experience
- Hands on experience developing automations and working with Gen AI
-
Program Specialist
4 semanas atrás
São Paulo, Brasil Uber Tempo inteiroGet AI-powered advice on this job and more exclusive features. About The Role As Central Field Ops Program Specialist, you will support the Project Manager with operational projects of the LatAm Field Ops portfolio, from data analysis to project implementation and rollout. The right person for this job should: Love to root cause problems, bring improvements,...
-
Loyalty Program Specialist
2 semanas atrás
Sao Paulo, Brasil Comarch Tempo inteiroComarch is a rapidly developing global provider of professional services and IT business solutions. During its 20-years history, over 3000 IT projects have been successfully executed and Comarch’s software has been implemented in more than 40,000 companies worldwide. For its São Paulo branch we are looking for an entrepreneurial, dynamic, ambitious person...
-
Wfm Program Specialist
Há 7 dias
São Paulo, Brasil Uber Tempo inteiro**About the Role** At Uber, providing exceptional support that fosters trust among riders, eaters, couriers, and driver-partners is a cornerstone of our product experience. Our Global Support Operations Team is dedicated to building a seamless, efficient network that resolves community concerns promptly and comprehensively. We are seeking a WFM Program...
-
Latin America Relocation Program Specialist
2 semanas atrás
São Paulo, SP, Brasil Dow Tempo inteiroAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...
-
Pay-Per-Use Program Specialist
2 semanas atrás
São Paulo, Brasil beBeeAnalytics Tempo inteiroWe are seeking an experienced Systems Operations Specialist to support the success of our Pay-Per-Use program. The ideal candidate will have a proven track record in data analysis, issue resolution, and process improvement. Business Systems Analyst The Business Systems Analyst plays a critical role in identifying, triaging, and resolving data and process...
-
Insights Program Specialist
1 dia atrás
São Paulo, Brasil Uber Tempo inteiro**About the Role** Community Operations, Global Community Operations in Costa Rica at Uber, we are all about providing amazing support that establishes trust for riders and partners. We believe in providing the highest quality service executed in the smartest, most efficient way. Community Operations Specialists are all about helping and educating both...
-
AML Specialist
1 semana atrás
São Paulo, Brasil vaga para AML Specialist na Nubank Tempo inteiroSobre Nós O Nu é uma das maiores plataformas digitais de serviços financeiros do mundo, com mais de 122 milhões de clientes no Brasil, México e Colômbia. Guiados por nossa missão de combater a complexidade e empoderar as pessoas, estamos redefinindo os serviços financeiros na América Latina — e este é apenas o começo do futuro roxo que estamos...
-
Clinical Nurse Specialist
3 semanas atrás
São Paulo, Brasil European Pharma Group (EPG) Tempo inteiroLead the design and implementation of training and educational programs to support the adoption and sustained use of the Insujet™ System in [Country], in alignment with Sol-Millennium Medical Ltd’s commercial strategy.Job ResponsibilitiesServe as the Clinical Product Specialist for the Insujet™ portfolio, delivering expert support to external...
-
Senior Training
1 semana atrás
São Paulo, Brasil JoVE Tempo inteiroLocation: anywhere in LATAMWe’re seeking a results-driven Training & Development Specialist to lead the design and delivery of high impact learning programs across our global organization. The ideal candidate will proactively identify business needs and develop targeted training & development solutions that strengthen employee performance and...
-
Lifecycle Marketing Program Specialist
Há 5 dias
São Paulo, São Paulo, Brasil ClassPass Tempo inteiro R$60.000 - R$120.000 por anoAt Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making...