Boutique Assistant Manager

2 semanas atrás

Sao Paulo, Brasil Cartier Tempo inteiro

Reference Code: 56761

**Boutique Assistant Manager**:
São Paulo, SP, BR

Permanent

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**We Are Hiring an **Assistant Boutique Manager**

As an Ambassador of the Maison, he/she ensures the efficiency of the daily operations of the boutique and animates sales staff. In addition, he/she achieves sales targets and ensures an exceptional client experience before, during and after a sale.

**KEY RESPONSIBILITIES**

**1. Team Management & People Development**

Together with the Boutique Manager:

- Recruits the right profiles and ensures proactively a strong talent pipeline in the sales staff
- Drives staff performance
- Ensures people development (career committees, performance discussions, training & development plans), motivates and reinforces engagement.

**2. Boutique Operations**
- Ensures the implementation and respect of all group, Maison and boutique policies, procedures and guidelines
- Is responsible for the back office and administration of the boutique
- Is responsible for all inventories (annual counts, cycle counts, spot counts)
- Ensure the implementation and respect of Visual Merchandising guidelines
- Assists the Boutique Manager with boutique reports if requested

**3. Boutique Performance Management**:

- Assists the Boutique Manager with the definition, implementation and monitoring of action plans to achieve Maison and boutique sales targets

**4. Sales Achievements & Client Portfolio Development**
- Ensures a unique and exceptional client experience before, during and after a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to the clients’ needs and motivations
- Deals with ease during negotiations and with objections
- Meets individual and boutique targets, both quantitative and qualitative
- Cultivates a strong client relationship to develop client loyalty and his/her client portfolio
- Participates to client events and acts as an Ambassador of the Maison

The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

**YOUR PROFILE**:
**Education & Required experience**

**>** Bachelor degree in Business Administration, Marketing or related field

**>** Minimum of 3 years’ experience in a boutique

**Key Skills**

**> **Management skills

**> **Strong interpersonal skills

**> **Sales skills & product knowledge

**> **Highly organized and structured

**> **Ability to multi-task

**> **Autonomy

**>** Fully bilingual (English
- Portuguese) required. French and/or Spanish a plus

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