Learning Specialist
Há 2 dias
Completed Bachelor’s Degree
- Experience leading, teaching and developing people to deliver key organizational goals
- Excellent communication skills, ability to simplify complex topics for broad audiences
- Cross-functional project management experience
- Experience using and communicating performance metrics
Job summary
The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment.
Amazon Logistics is looking for a Learning Specialist. This position will support operations expansion by implementing scalable solutions in order to guarantee quality of processes and drive standards adoption.
As Learning Specialist, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.
Key job responsibilities
- Train talents to build a future leaders’ pipeline that could support Amazon expansion and volume growth.
- Mentor Amazon staff in lean principles and drive adoption of standard work processes into the daily work and habits of the operations.
- Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems.
- Lever from Best at Amazon (BAA) practices to support process improvements, best practice sharing, and standardization of the work routine.
- Bachelors’ Degree in Engineering, Operations or related field
- Experience with Learning Management Systems and content development.
- Ability to influence others without having positional authority
- Certifications in Six Sigma and Lean are a plus
- Ability to handle changing priorities and use good judgment in stressful situations
- Ability to Deep Dive and develop innovative ideas for process challenges
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