Retention Lead

2 semanas atrás

Rondônia, Brasil WinLux Europe Tempo inteiro

**About The Role**:
**Key Responsibilities**:

- Develop and execute **comprehensive retention strategies** to improve player engagement, reduce churn, and increase LTV.
- Utilize **Customer.io** to build automated, personalized customer journeys.
- Define and analyze **key retention KPIs** (retention rates, ARPU, session frequency, churn) and adjust strategies accordingly.
- Optimize **bonus and loyalty programs**, ensuring they drive engagement while maintaining cost efficiency.
- Conduct **A/B testing** on retention campaigns to improve effectiveness and engagement rates.
- Collaborate with **data analytics, marketing, and product teams** to refine segmentation and personalization strategies.
- Stay ahead of industry trends and player behaviour insights to introduce innovative retention techniques.

**Requirements**:

- ** 5+ years of experience in CRM, retention marketing, or lifecycle marketing within iGaming.**
- Strong knowledge of **Customer.io** or similar CRM platforms (Optimove, Braze, Salesforce, etc.).
- Expertise in **customer segmentation, automation, and behavioral targeting**.
- Solid understanding of **bonus structures, loyalty programs, and player incentives**.
- Experience working with cross-functional teams, including data, product, and marketing.
- Analytical mindset with proficiency in **A/B testing, campaign tracking, and performance optimization**.
- ** Must have experience working with Tier 1 regions.**
- Background in **data-driven CRM strategies** with a focus on personalization and automation.
- Experience with gamification mechanics to enhance player engagement.
- Familiarity with compliance and responsible gaming regulations.
- Ability to work in a fast-paced, high-growth environment with a proactive and hands-on approach.
- Fluency in English is a must; Turkish or Russian/Ukrainian is a plus.

**Location**:
**Interview Process**:

- Recruiter Screening (40 minutes)
- Critical Thinking Assessment (10 minutes)
- Final Interview (60 minutes)

**What We Offer**:
Join our team and enjoy a variety of amazing benefits Check out just a few of the perks we offer below:

- ** Remote Work Environment**: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- ** Unlimited PTO**: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- ** Paid National Holidays**: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- ** Company-provided MacBook**: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- ** Flexible Independent Contractor Agreement**: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.

  • Marketing Lead

    2 semanas atrás

    Rondônia, Brasil WinLux Europe Tempo inteiro

    **About The Role**: **Key Responsibilities**: - Develop and execute comprehensive **user acquisition** and **retention** strategies to drive customer growth and engagement. - Oversee and optimize **performance marketing campaigns** across Facebook and other activities. - Manage and refine CRM and loyalty programs to enhance player retention and increase...

  • CRM/monetization Manager

    1 semana atrás

    Rondônia, Brasil Patrianna Tempo inteiro

    We are seeking an experienced and visionary **CRM/monetization manager** to lead our gamification and CRM analytics efforts to enhance player retention, engagement, and revenue. This role is integral to shaping innovative strategies that elevate how players interact with our platform and drive measurable business growth. You will be at the forefront of...

  • Regional Manager – APAC

    Há 4 dias

    Rondônia, Brasil OnHires Tempo inteiro R$100.000 - R$150.000 por ano

    The OpportunityWe are seeking a high-caliber Regional Manager for the APAC region to lead our commercial strategy and operations. This is a critical leadership role responsible for the overall regional revenue and team performance.You will be tasked with building a high-performing commercial motion that successfully acquires new regulated brokers and...

  • Business Development Representative

    Há 5 dias

    Rondônia, Brasil Uptalent.io Tempo inteiro

    **About Uptalent.io**: Uptalent.io connects companies with top-tier remote talent, on demand. **Overview**: We are seeking a proactive and results-driven Business Development Representative (BDR) to lead our business development initiatives. This role is crucial for expanding our client base and fostering strategic partnerships. As a key member of our team,...

  • Head of Business Development

    Há 5 dias

    Rondônia, Brasil Uptalent.io Tempo inteiro

    **About Uptalent.io**: Uptalent.io connects companies with top-tier remote talent, on demand. Head of Business Development & Sales **Overview**: We're seeking an experienced Head of Business Development & Sales to lead all sales and business development operations, define our strategy, and drive our vision forward. As part of our small yet ambitious team,...

  • Head of Cro

    Há 5 dias

    Rondônia, Brasil Patrianna Tempo inteiro

    Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide. We're driven by...

  • Product Growth Manager Wintech

    Há 2 dias

    Rondônia, Brasil Ruby Labs Tempo inteiro

    **About us**: At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...

  • Revops Manager

    4 semanas atrás

    Rondônia, Brasil ParcelHero Tempo inteiro

    ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career...

  • Revops Manager

    Há 2 dias

    Rondônia, Brasil ParcelHero Tempo inteiro

    ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career...

  • Product Growth Manager Wintech

    4 semanas atrás

    Rondônia, Brasil Ruby Labs Tempo inteiro

    **About us**:At WinTech, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for...