Custumer Success Intern

If you are eager to learn, passionate about delivery, and dedicated to growth then you are the person we are looking for.

We will educate you on our business, how our clients operate, and the skills that will enable your success.

You will make valuable contributions to our organization through your intelligence, personality and drive to succeed.

Overview

The intern will operate within the Customer Success Management group in the Latin American Market.

Main responsibility will be to be in charge of a portfolio of messenger users, training the users, handling their requests, as well as requests from audit bodies.

This individual also supports the other CSMs on their accounts and their end-user’s usability of our products, rather it is in Wealth Management, Commodities, Investment Solutions or Trading.

The program provides college students with the knowledge needed to start building a career in the global financial services industry.

Skills and Requirements:

- Curious self-starter with critical thinking skills.
- Ability to work both individually and on a team.
- High-energy and proficiency in front of customers.
- Excellent communication and relationship building skills.
- Curiosity about Financial Markets, Technology, & Data.
- Portuguese + English proficiency, Spanish is a plus.
- Minimum 4 semesters to graduation.

Employee benefits: - Flexible schedule. - Hybrid workplace model.

The schedule is 6 daily hours and we´re flexible in terms of the starting and ending time shift.

At LSEG, we believe that crafting a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies, and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits like paid volunteering days and wellbeing initiatives. We are an equal opportunities employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Curious about a challenge as large and captivating as the world itself?

We invite you to apply.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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