Head of Platform Engineering

At **Paymentology**, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale - across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart. We’re looking for a **Head of Platform Engineering** to lead our global platform function, driving the strategy, architecture, and operations of the core systems and networks that underpin our products. This is a senior leadership role, pivotal in ensuring Paymentology continues to scale securely, reliably, and innovatively. If you bring deep expertise in platform engineering, scaling cloud-native platforms and inspiring high-performing teams, this is your chance to define the future of global payments with Paymentology **Requirements**: **What it takes to succeed**: - Minimum 10 years of **proven experience leading platform**, SRE, or DevOps functions at scale in mission-critical environments - Deep expertise in **cloud-native architectures** (AWS, GCP), Kubernetes, CI/CD, networking, and distributed systems - Track record of driving automation with **infrastructure-as-code**, GitOps, and observability platforms - ** Security-first approach**, with experience embedding compliance into automated pipelines - ** Strong leadership skills**, with a record of building high-performing, distributed engineering teams, preferably in a global or remote-first context - Payments knowledge is a plus, but not essential - what matters most is **experience with mission-critical, always-on systems** What you get to do: **Leadership and Strategy**: - Define and execute the long-term platform, networking, and site reliability engineering vision and roadmap. - Build, lead, and mentor globally distributed platform engineering teams. - Instil a DevOps culture of ownership, automation, and continuous improvement. **Platform Engineering & Cloud Operations** - Oversee **cloud infrastructure** (**AWS** & **GCP**), Kubernetes platforms, and global networking. - Drive automation-first practices, including infrastructure-as-code, GitOps, and immutable deployments. - Establish and monitor SLOs, SLIs, and SLAs to ensure reliability and performance. - Lead incident management, blameless postmortems, and resilience engineering initiatives. - Own FinOps and cloud operations, ensuring platforms are cost-efficient, right-sized, and financially accountable. - Partner with Finance and Product to forecast cloud spend and optimise resource usage. **CI/CD & Developer Experience** - Own the end-to-end **CI/CD ecosystem**, ensuring all teams can release safely, quickly, and reliably. - Provide self-service pipelines, test automation, and deployment tooling. - Embed security and compliance checks directly into the CI/CD process. - Champion a “paved road” developer experience that reduces friction and accelerates delivery. **Security & Compliance** - Partner with Security Engineering to embed zero-trust, modern IAM, and end-to-end TLS. - Drive adoption of secrets management and certificate lifecycle automation. - Ensure all platform services and pipelines are compliant with PCI DSS, GDPR, and local regulations. **Networking & Connectivity (Mission-Critical)** - Lead Paymentology’s **global networking strategy**, ensuring **secure**, **resilient**, **low-latency connectivity.**: - Build automation and observability into networking for **proactive detection and rapid recovery.** **Collaboration & Influence** - Collaborate with product and business leaders to anticipate scaling needs and influence technology strategy. - Represent the platform function with external partners, regulators, and customers. What you can look forward to: At **Paymentology**, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work - and the freedom to grow in a supportive, forward-thinking environment. Travel: < 10%