Head of Platform Engineering

At **Paymentology**, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for a **Head of Platform Engineering** to lead our global platform function, driving the strategy, architecture, and operations of the core systems and networks that underpin our products. This is a senior leadership role, pivotal in ensuring Paymentology continues to scale securely, reliably, and innovatively.

If you bring deep expertise in platform engineering, scaling cloud-native platforms and inspiring high-performing teams, this is your chance to define the future of global payments with Paymentology

**Requirements**:
**What it takes to succeed**:

- Minimum 10 years of **proven experience leading platform**, SRE, or DevOps functions at scale in mission-critical environments
- Deep expertise in **cloud-native architectures** (AWS, GCP), Kubernetes, CI/CD, networking, and distributed systems
- Track record of driving automation with **infrastructure-as-code**, GitOps, and observability platforms
- ** Security-first approach**, with experience embedding compliance into automated pipelines
- ** Strong leadership skills**, with a record of building high-performing, distributed engineering teams, preferably in a global or remote-first context
- Payments knowledge is a plus, but not essential - what matters most is **experience with mission-critical, always-on systems**

What you get to do:
**Leadership and Strategy**:

- Define and execute the long-term platform, networking, and site reliability engineering vision and roadmap.
- Build, lead, and mentor globally distributed platform engineering teams.
- Instil a DevOps culture of ownership, automation, and continuous improvement.

**Platform Engineering & Cloud Operations**
- Oversee **cloud infrastructure** (**AWS** & **GCP**), Kubernetes platforms, and global networking.
- Drive automation-first practices, including infrastructure-as-code, GitOps, and immutable deployments.
- Establish and monitor SLOs, SLIs, and SLAs to ensure reliability and performance.
- Lead incident management, blameless postmortems, and resilience engineering initiatives.
- Own FinOps and cloud operations, ensuring platforms are cost-efficient, right-sized, and financially accountable.
- Partner with Finance and Product to forecast cloud spend and optimise resource usage.

**CI/CD & Developer Experience**
- Own the end-to-end **CI/CD ecosystem**, ensuring all teams can release safely, quickly, and reliably.
- Provide self-service pipelines, test automation, and deployment tooling.
- Embed security and compliance checks directly into the CI/CD process.
- Champion a “paved road” developer experience that reduces friction and accelerates delivery.

**Security & Compliance**
- Partner with Security Engineering to embed zero-trust, modern IAM, and end-to-end TLS.
- Drive adoption of secrets management and certificate lifecycle automation.
- Ensure all platform services and pipelines are compliant with PCI DSS, GDPR, and local regulations.

**Networking & Connectivity (Mission-Critical)**
- Lead Paymentology’s **global networking strategy**, ensuring **secure**, **resilient**, **low-latency connectivity.**:

- Build automation and observability into networking for **proactive detection and rapid recovery.**

**Collaboration & Influence**
- Collaborate with product and business leaders to anticipate scaling needs and influence technology strategy.
- Represent the platform function with external partners, regulators, and customers.

What you can look forward to:
At **Paymentology**, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work - and the freedom to grow in a supportive, forward-thinking environment.

Travel:
< 10%