
Analista de Customer Experience
2 semanas atrás
Descrição:
- Elaborar relatórios de pesquisa Qualitativa e Quantitativa;
- Gerar e apresentar indicadores e dados de resultados da área de atendimento;
- Mapeamento de todas as solicitações, reclamações, propostas e problemas na operação para estudo de cenário;
- Suporte de orçamento de produtos e criação de conteúdos;
- Propor Plano de Ação para melhoria de comunicação.
**Requisitos**:
- Ensino Superior Completo;
- Excel avançado;
- Conhecimento em Power BI.
**Benefícios**:
Nenhum benefício informado
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