Service Operations Technician

**Service Operations Manager**: **What are we looking for?**: - ** People leadership experience to manage a team of 8 to 10 people**: - ** Problem solving and ability to navigate on technical discussions and lead crisis mgt**: - Guardian of Operational Excellence, deliver KPI agreed to with business segments - User centricity and digital mind-set to...

Job Description:This role is necessary to support the growth and operations of our cybersecurity operations team.This is a global role and the regional point of contact for directory services.This role requires deep subject matter expertise and is responsible for supporting our governance and security hardening efforts.What are we looking for?Expert-level...

Join to apply for the IT Service Operations Manager role at Mars . The IT Service Operations Manager provides functional and technical expertise in the TPM area, responsible for design, development, deployment, evolution, and support of Global Applications products and services. This role focuses on ITIL Service Delivery, continuous improvement, deployment...

Job DescriptionThe IT Service Operations Manager provides functional and technical expertise on the TPM area in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction...

Job DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests.Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...

Job Description What are we looking for? An Analyst to resolve reported incidents/requests in a timely manner. Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach. Work with other Mars Service Desk...

Join to apply for the Service Desk Analyst role at Mars . Job Description We are looking for an Analyst to resolve reported incidents and requests in a timely manner, ensuring customers are always up to date with the status of their reported issues, and working with other Mars Service Desk (MSD) and Mars Support teams to manage incidents and drive...

Job Description:This role is necessary to support the growth and operations of our cybersecurity operations team.This is a global role and the regional point of contact for directory services.This role requires deep subject matter expertise and is responsible for supporting our governance and security hardening efforts.What are we looking for?Expert-level...

Job DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...

**The jobholder is responsible for end-to-end incident resolution (2nd level), critical incident and crisis management, incident avoidance through event management analysis and alert processing. He is playing a key role in the success of operations and service delivery of Mars Global Services to all Mars business units within the time zone.**: **What are we...