Service Operations Manager

**The Service Operations Specialist is responsible for end-to-end incident resolution (2nd level), critical incident and crisis management, incident avoidance through event management analysis and alert processing. He is playing a key role in the success of operations and service delivery of Mars Global Services to all Mars business units within the time...

Job Title:"> ">Digital Assets Manager - Global Operations"> ">This role will be responsible for overseeing the global digital assets landscape. The successful candidate will have expertise in web content management systems, digital experience platforms, and IT service management tools."> ">Key Responsibilities:">">Design, deploy, and enforce the adoption...

**To lead the sub-regional (multiplex countries/sites) Facilities Service Management (FSM) operations as a new service line within MGS to ensure our strategic IFM transformation reaches its full potential.**:** To ensure the delivery of Integrated Facilities Management (IFM) transformation benefits and mature the IFM service line in our...

**IT Financial Manager - Digital Technologies Mars Global Services - Guararema, SP**: **The IT Financial Manager role is a central role within the Digital Operations accountable for the planning, design, and development of best practices for financial management, governance around IT spend, and internal processes to deliver on operational excellence efforts...

Global Product ManagerJob OverviewThe ideal candidate will oversee a global product and services team, responsible for design, development, deployment, evolution, and support.This role requires interaction with stakeholders, other teams, and vendors for product deliveries.The Global Product Manager will have architecture and functional knowledge of Order to...

**Using defined knowledge solutions and own technical expertise in specific field of IT, solve user and technology tickets (incidents, requests, alerts) with high quality, providing great customer experience to customers and right the first time.**: **Create new and refresh existent knowledge resolution solutions for issues and situations.**: **What are we...

Job DescriptionThe Finance Manager, Digital Technologies will act as the lead financial advisor to the Global Digital Operations (GDO) and Business Delivery Services (BDS) directing financial governance responsibilities for approximately ¼ of Digital Technologies annual operating expense.Global Digital Operations services power the Mars enterprise and...

**Supplier Performance Relationship Manager - Mars Global Services - Guararema, SP** The Supplier Performance Relationship Manager will govern and run the ITOM and SPRM processes for Resourcing and Managed Services across Mars DT Core Services in order to enhance the mutual relationship between Mars and it’s strategic suppliers. This role will work in...

**Global Web Platform Support Manager - Mars Global Services - Guararema, Brazil**The Global Web Platform Support Manager supervises and ensures that all public web sites (a.k.a. Digital Assets) from our CPG and corporate segments are maintained as per service level agreements, internal standards, and external regulations, while continuously increasing...

**Global Web Platform Support Manager - Mars Global Services - Guararema, Brazil** The Global Web Platform Support Manager supervises and ensures that all public web sites (a.k.a. Digital Assets) from our CPG and corporate segments are maintained as per service level agreements, internal standards, and external regulations, while continuously increasing...