IT Service Operations Manager

Job DescriptionThe IT Service Operations Manager provides functional and technical expertise on the TPM area in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction...

**Service Operations Manager**: **What are we looking for?**: - ** People leadership experience to manage a team of 8 to 10 people**: - ** Problem solving and ability to navigate on technical discussions and lead crisis mgt**: - Guardian of Operational Excellence, deliver KPI agreed to with business segments - User centricity and digital mind-set to...

**IT Financial Manager - Digital Technologies Mars Global Services - Guararema, SP**: **The IT Financial Manager role is a central role within the Digital Operations accountable for the planning, design, and development of best practices for financial management, governance around IT spend, and internal processes to deliver on operational excellence efforts...

**The jobholder is responsible for end-to-end incident resolution (2nd level), critical incident and crisis management, incident avoidance through event management analysis and alert processing. He is playing a key role in the success of operations and service delivery of Mars Global Services to all Mars business units within the time zone.**: **What are we...

IT Finance Product Manager Join to apply for the IT Finance Product Manager role at Mars The area of Consolidation and Reporting is on a Transformation journey, implementing new systems such as OneStream, BPS, and FinSight that will allow the retirement of legacy systems HFM, Helios and FIS for Mars. In parallel, we are under review of FinTech vs GDO...

**Using defined knowledge solutions and own technical expertise in specific field of IT, solve user and technology tickets (incidents, requests, alerts) with high quality, providing great customer experience to customers and right the first time.**: **Create new and refresh existent knowledge resolution solutions for issues and situations.**: **What are we...

**As a **member of the Global Applications Service Delivery team, t**he IT Product Manager (Make) **manages a team with the functional and technical expertise to design, develop and support Global Applications products to business users, including ITIL Service Delivery process and Deliver Continuous Improvement.**: **What are we looking for?**: - 5-7 years...

**IT Solutions Architect - Mars Global Services** This role leads the Recipe portfolio life-cycle activities and drives through the functional tower structure sustainable solutions to maximize the value contribution of company’s investment. The role holder is an advocate and enforces applicable standards, policies, procedures, and best practices in the...

**Supplier Performance Relationship Manager - Mars Global Services - Guararema, SP** The Supplier Performance Relationship Manager will govern and run the ITOM and SPRM processes for Resourcing and Managed Services across Mars DT Core Services in order to enhance the mutual relationship between Mars and it’s strategic suppliers. This role will work in...

**BAI (Business Application Integration) Service Manager - Mars Global Services - Guararema/SP**: **This role primarily aimed to manage the project deliveries in this area, to manage the relationship with the service vendors and manage the relevant financials. Job holder on this position manages team of associates and contractors located across several...