Senior Market Manager

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

**The Community You Will Join**:
Our Field Sales Team is growing and we want you to be part of it As a Senior Market Manager, you will drive the growth and health of our supply in Brazil by managing professional host accounts and acquiring high-quality inventory. Your role focuses on strengthening Airbnb's market presence through collaboration, leveraging local market expertise, and aligning with our mission and values.

**The Difference You will Make**:
As a Senior Market Manager, you will oversee the overall supply health of key Airbnb markets in Brazil, ensuring a strong presence of high-quality listings. Your role is pivotal in expanding our host network, optimizing supply, and driving market growth.

**A Typical Day**:

- **Build, manage, and grow partner relationships** within your territory to exceed quarterly sales targets across 100+ Professional Host accounts.
- **Conduct optimization calls and business reviews** to strengthen partnerships, providing exceptional and timely support, including in-person meetings as needed.
- **Develop strategies** to manage and optimize thousands of professional hosts in your region effectively.
- **Prospect and onboard** new high-quality supply in your assigned geography.
- **Educate clients** on product updates and relay feedback to internal stakeholders.
- **Leverage data** to identify strategic growth opportunities, navigate operational complexities, and allocate resources efficiently.
- **Foster innovation** by implementing unique engagement projects using an entrepreneurial approach.
- **Collaborate cross-functionally** with product, communications, public policy, legal, tax, and customer support teams to drive long-term market success.
- **Analyze local market trends** to provide insights for internal and external stakeholders.
- **Support technical partnerships** to ensure a seamless experience for hosts and guests.
- **Represent Airbnb** in external meetings with professional hosts and at industry conferences, reinforcing the brand's presence.
- **Contribute to host community programs**to drive growth and engagement across the Airbnb community.

**Your Expertise**:

- **10+ years of experience** in account management and partner support, with a proven ability to foster and grow business relationships.
- **Proven success** in managing a leads pipeline and a book of business, effectively nurturing and converting opportunities.
- **Adaptability** to work at both strategic and tactical levels, with a history of executing effectively in ambiguous environments.
- **Cross-functional collaboration experience**, ensuring alignment and success across teams.
- **Self-starter** with strong time management, prioritization, and organizational skills.
- **CRM proficiency** (Salesforce experience is a plus), with expertise in managing leads, opportunities, and core CRM objects.
- **Fluency in Portuguese and English** — Spanish is a plus — to operate effectively across South America's diverse markets.
- **2+ years of tech/travel industry experience** is a plus, showcasing sector-specific knowledge.
- **Willingness to travel** regularly within your assigned territory and internationally (once every 4 to 6 weeks), based in São Paulo, Brazil.
- **Passion for Airbnb, travel, and the sharing economy** — being an Airbnb host is a plus — reflecting alignment with the company’s mission and culture.

**Your Location**:
Due to the nature of this position, the successful applicant will need to be based in São Paulo, Brazil. This role is not eligible for relocation support.

**Our Commitment To Inclusion & Belonging**:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.