Sales and Account Manager

Infopulse is a leading digital services and advisory company with decades of IT experience. We are present in 7 countries across Europe, North and South America, and we plan to expand and nurture our customer base by hiring a motivated, business-oriented, and technology-driven **Sales and Account Manager (the Americas)** who can bring a new breath into our business and take the Americas market to the next level.

Do you have an ambition to bring new business to our company and have an impact in our company’s top-priority region? Then join us and shape the future of Infopulse in the Americas

**Areas of Responsibility**:

- Manage a portfolio of existing customers:

- Manage client and company strategy
- Ensure client satisfaction and manage client expectations
- Promote Infopulse positions inside the client organization to develop fruitful win-win cooperation between the companies
- Actively look for possibilities to upsell and cross-sell for clients
- Plan, coordinate, and facilitate regular client meetings and reports
- Process all issues and escalations if any appear from the client side
- Manage the financial part of the cooperation (rates, contractual positions, invoicing, costs, budgets, etc.)
- Be responsible for P&L in the given accounts.
- Manage new potential customers:

- Identify new sales opportunities and build relationships with potential customers through your qualification and network
- Contribute to the shaping of the go-to-market strategy with our Sales Leadership team in the region: in collaboration with Service Owners and Business Development teams, you will ensure that our offer matches the market needs
- Take full responsibility of P&L for your own customers and projects
- Coordinate internal stakeholders and experts to develop and shape service solutions that fit customers’ needs
- Teamwork: build close relationships with the company departments (delivery, legal, finance, recruitment, etc.) to ensure that the sales process is smooth and effective
- Build trusting relationships with customers
- Advocate customers’ interests towards the company and company’s interests towards customers
- Present and represent Infopulse Americas at national/international events.

**Qualifications**
- Degree in management, sales, IT, telecom, or similar disciplines
- At least 5 years of experience in sales with proven track record
- Proven experience with nurturing customer relationships into long-lasting partnerships
- Knowledge and experience in one or more industries like telecom, banking, retail, fintech, energy, mining, etc. would be a big advantage
- Ability to draft, contribute, and negotiate commercial offers with customers
- Ability to prepare and present financial plans, forecasts, account development plans, and business cases
- Ability to speak the same language with customers and align their needs with our tech capabilities
- Business creativity and ability to implement new business models
- Fluent English

**Personal skills**
- Independence and maturity in decisions combined with strong team-player skills
- Strong commercial acumen skills
- Trustworthiness as your credo: knowing how to build trust with customers at all levels - from team members to C-level, from engineering to business
- Charismatic speaker and persuasive communicator
- Prolific contributor and collaborator across the organization
- Flexibility and agility: knowing how to adapt to new environments, working with different opinions, and even improvising when needed
- Fast learner and passionate for sales
- Self-motivated personality with a results-driven approach
- Readiness for business trips

**We offer**
- Permanent employment and flexible working models (home office)
- Competitive monthly salary and additional bonuses
- Career opportunities in a global tech company
- Company car allowance.

**Your contact for this vacancy is**:
**Ana Paula Freire**:
Junior HR Manager