Global Operations Searches for An Business Control

Há 3 dias

Sao Paulo, Brasil Bank of America Tempo inteiro

**Global Operations searches for an Business Control Analyst**

This position will support a more robust risk framework and quality assurance program in LATAM region.

**Responsibilities**:

- Actively review/test transactional activities to identify issues, trends, or errors and compile results for integration into overall Enhanced Control program;
- Assist with maintaining accurate tracking of historical Quality Assurance/Quality Control performance;
- Provide analytical, administrative support within an internal control environment for LATAM Treasury Fulfillment Servicing & Operations to implement a more robust risk framework and quality assurance program
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions promoting a motivated environment;
- Excels in working among diverse viewpoints to determine the best path forward;
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner;
- Commitment to challenging the status quo and promoting positive change;
- Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base;
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

**Core skills and requirements**:

- Fluency in English and Portuguese - Position requires review and evaluation of legal /client documents in both English and Portuguese, Spanish is a Plus. Associate will support Operations and is required to evaluate and debate Quality assurance and Quality Control results and metrics;
- Excellent attention to detail and accuracy, for dealing with servicing, fulfillment and treasury operations;
- Preferred experience and understanding of best practice operational processes including the efficient operational processes in a strong control environment;
- Ability to conceptualize problems, solutions and recommendations into operational procedures and controls;
- Demonstrate effective problem-solving and decision-making capabilities;
- Exceptional verbal and written communication skills;
- Strong interpersonal and communication skills, for liaising with senior management, operational staff, and management of Line of Business.

**Job Band**:
H6

**Shift**:
**Hours Per Week**:
40

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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