Customer Service Intern

Location: São Paulo, Brazil (Hybrid work model)

Why You Should Join Fluke?

For over 75 years, Fluke has been a global leader in test and measurement equipment, known for innovation, precision, and reliability. Since establishing operations in Brazil in 1998, we've been committed to delivering solutions that promote safety and efficiency across diverse industries. As part of our team, you'll gain hands-on experience in a collaborative environment that values learning, growth, and impact.

What You'll Do

As a Customer Service Intern, you'll play a key role in supporting our Brazilian market operations. You'll work closely with customers and distributors to ensure a seamless post-sales experience, while developing technical expertise and communication skills.

Your responsibilities will include:

• Assisting end users and distributors with product specifications and technical information
• Supporting customers with application-related inquiries and proper equipment usage
• Managing warranty claims and product replacement processes to ensure customer satisfaction
• Collaborating with Authorized Service Providers (ASPs) to facilitate service delivery
• Tracking service requests and maintaining clear communication with customers and partners
• Generating reports and supporting internal performance tracking
• Contributing to process improvements and initiatives that enhance the customer experience

What You Bring

Must-Have Qualifications:

• Currently enrolled in an undergraduate program in Electrical or Electronic Engineering
• Expected graduation date after December 2027
• Basic understanding of electricity and electronics
• Intermediate proficiency in English (reading and writing technical materials)
• Availability to work on-site in our São Paulo office (hybrid model)

Preferred Qualifications:

• Familiarity with metrology concepts
• Experience using digital tools to improve efficiency

Key Competencies:

• Adaptability & Initiative: Proactive in identifying opportunities and navigating change
• Digital Fluency: Comfortable engaging with digital platforms and tools
• Empathy & Collaboration: Ability to understand and balance the needs of customers, distributors, and internal teams

What You'll Get

• Competitive internship allowance
• Meal and transportation benefits
• Supportive, learning-focused work environment
• Opportunities for technical and professional development within a global industry leader

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

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