Production Development Specialist

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

Job summary

The ROSA Program Development Associate builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA Robotic Knee Platform.

The ROSA Program Development Associate is responsible for building and supporting successful robotic knee programs by collaborating with hospital stakeholders, sales teams, and clinical staff. This role leads training on the ROSA Knee System, provides clinical and technical support during procedures, and ensures smooth onboarding of new accounts. It also includes responsibilities such as system maintenance, product demonstrations, administrative tasks, and participation in educational and promotional events. The associate plays a key role in driving system utilization and customer satisfaction.

Responsibilities:

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system
• ROSA Robotic Knee system and procedure expert
• Partners with Program Development Managers and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during ROSA Knee cases
• Supports preventive maintenance for robots units as required
• Supports advanced technology upgrades as required
• Provides on-site support for product demonstrations and educational initiatives to build local and regional market awareness
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend product trade shows and annual trainings as required
• Provides support for MedEd events as required
• This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred. Associate's degree with equivalent experience will be considered
• Minimum of 2-3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience
• Responsible for key administration duties
• Provides support for MedEd events as required

Expected Areas of Competence (i.e., knowledge, skills and abilities)

• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills

Up to 50% Travel

EOE/M/F/Vet/Disability