Head of Delivery Safety

Há 6 dias

São Paulo, São Paulo, Brasil Meituan Tempo inteiro

About Us
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a year. Building on that momentum, we entered Saudi Arabia in 2024 and soon expanded to over 20 cities. In 2025, we accelerated further, launching in Qatar, Kuwait, and the UAE within a remarkable 40-day span. This was followed by our entry into Brazil, progressing from a pilot in Santos and São Vicente to an official launch in São Paulo, with more destinations ahead.

What You'll Do

  • Delivery Safety Strategy Architecture
  • Build a comprehensive safety framework for delivery operations, covering risk prevention, incident response, and post-event review.
  • Localize and deploy core safety technologies, including real-time risk alerts, rider biometric authentication, and route risk evaluation.
  • Work closely with product and operations teams to embed safety standards into platform processes, tools, and training. 2.Rider Safety Risk Management
  • Develop a real-time safety monitoring system for delivery partners in high-risk zones, leveraging Location-Based Services and historical incident data.
  • Design and maintain a rider-facing safety toolkit within the app. 3.Incident Response & Emergency Handling
  • Establish an efficient on-call mechanism and SOP for managing safety incidents, ensuring rapid response and clear accountability.
  • Collaborate with local law enforcement when serious incidents occur; maintain escalation protocols and response partnerships in key cities. 4.Field Operations & Local Safety Support
  • Build and lead a local safety operations team with presence in core operational cities, providing frontline support during incidents and safety checks.
  • Monitor safety performance metrics and drive continuous improvement.

What We Need From You

  • Over 8 years of risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets.
  • Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation.
  • Technical insights: deep application of LBS risk control, AI prediction, biometric recognition, and other technologies to address complex security challenges.
  • In-depth understanding of Brazilian social and cultural contexts, with the ability to design localized solutions for specific local issues.
  • Ability to establish mutually beneficial safety mechanisms in legally ambiguous areas.
  • Fluent in English, with proficiency in Portuguese a plus.

What Makes This Role Exciting
Develop with the company and explore the global market

  • Head of Test Delivery

    3 semanas atrás

    São Paulo, Estado de São Paulo, Brasil Voidr Tempo inteiro

    O desafioO Head of Test Delivery será responsável por garantir que todos os clientes da Voidr recebam entregas de alta qualidade, dentro do prazo e com excelência técnica.Essa posição é dona da operação de delivery, liderando os times de FDEs (Field Delivery Engineers), TAMs (Technical Account Managers) e Assistants, além de estruturar processos...

  • Head of Delivery Compliance

    Há 6 dias

    São Paulo, São Paulo, Brasil Meituan Tempo inteiro

    About UsKeeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a...

  • Safety Risk Management Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil Meituan Tempo inteiro

    About UsKeeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a...

  • Head of School

    Há 4 dias

    São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client is a prominent player in the Brazilian education sector, focusing on providing educational solutions and services. The company operates in various segments of the education market, offering a range of services from basic education to higher education and professional development.They have a reputation for innovative and modern approach to...

  • Head of SMB

    1 semana atrás

    São Paulo, São Paulo, Brasil BairesDev Tempo inteiro

    At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...

  • Safety Operations Senior Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil Meituan Tempo inteiro

    About UsKeeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a...

  • Assistant Head of Pastoral

    1 semana atrás

    São Paulo, São Paulo, Brasil St. Paul's School Tempo inteiro

    Pastoral Care at St Paul'sPastoral care at St. Paul's is rooted in our core values. We place the interests of our pupils at the centre of every decision, fostering their sense of adventure, aspiration, inclusion, resilience, responsibility and, above all, kindness. Our strategy and approach are defined by St. Paul's Leadership Team, which includes the Head,...

  • Head of Risk

    Há 6 dias

    São Paulo, São Paulo, Brasil vaga para Head of Risk & Compliance na EBANX Tempo inteiro

    Position SummaryThe Director of Risk & Compliance is responsible for leading the company's global risk management and regulatory compliance strategy, ensuring adherence to applicable laws, internal policies, and industry best practices across all markets. This role partners closely with Legal, Finance, Product, Operations, and regional leadership to...

  • Head of VIP

    Há 4 dias

    São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

    HEAD OF VIPAs the Head of VIP, you will be responsible for leading the strategy and execution of the VIP program, ensuring the retention, growth, and satisfaction of high-value players. You will work closely with internal teams to develop and optimize exclusive initiatives, delivering a top-tier VIP experience.ResponsibilitiesManage and optimize...

  • Head of CRM

    1 semana atrás

    São Paulo, São Paulo, Brasil Novibet Tempo inteiro

    Novibet is on the lookout for a strategic and results-drivenHead of CRM (Brazil)to lead our customer relationship management efforts in one of our key markets.Novibet, founded in 2010, is an established GameTech company that operates in Europe (Greece, Cyprus, Italy, Ireland), the Americas (Canada, Brazil, Mexico, Chile, Ecuador), and New Zealand. With...